Job Description
Base + Bonus opportunitySCRAM Systems is a leading provider of alcohol and location monitoringhardware, software, and mobile apps, including the SCRAM ContinuousAlcohol Monitoring (SCRAM CAM) bracelet and the LifeSafer L250 IgnitionInterlock device. We provide an integrated approach to supporting ourcustomers by offering solutions specific to court and agency needs in thecommunity corrections industry throughout all phases of client management.
As a company, we are committed to continuing our tradition of re-engineeringoperations to streamline processes, enhance productivity, and improveclient outcomes through constant innovation. Our purpose is to change lives,reunite families, and make our communities safer through advanced technologyand world-class service.
POSITION PURPOSEReporting to the COO, this role will focus on identifying, pursuing andclosing new strategic and tactical business opportunities as well as managingexisting partnerships. This role requires identifying and communicating keystrategic opportunities to the C-Suite, and translating the highest impactopportunities into revenue-driving outcomes.Leads the Product Management & Business Development team, which isresponsible for:Owning the lifecycle of the Electronic Monitoring product lines, includingmarket requirements, specifications, price, and product line profitability.Developing a customer segmentation model and strategic initiatives for eachsegment/ product line.Leading Corporate & Business development for the Electronic Monitoringbusiness.
ESSENTIAL FUNCTIONS AND BASIC DUTIESPerforms market research and competitive analysis for segments & productlines.Leads the evaluation of marketing strategies for products to deliverprofitable growth.Develops strategic partnerships with all stakeholders to collect and defineproduct requirements, including sales, electrical engineering,mechanical engineering, business analysis, software development,manufacturing, customers, customer support and product marketing.Leads EM Voice of Customer initiatives, including developing a clearunderstanding of needs and strategies to meet requirements.Proactively addresses and responds to customer issues by analyzing andresolving problems efficiently and collaboratively. Visits to customer sitesare essential.Develops product development roadmaps, providing direction to engineeringand stakeholders on product development scope, deliverables, priorities,timelines, required specifications and release processes.Defines all scope, deliverables, and product timelines.Leads the production of Project Proposals for the AMS executive team,including scope definition and negotiation, cost benefit analysis, ROI,impact analysis and prioritization.Responsible to monitor and track progress on all active projects.Monitor all external and internal customer satisfaction levels.Responsible for planning, budgeting, administering, and completing allestablished goals related to the product lines.Leads, coordinates, and directs the work of the Product Management &Business Development team to ensure success of the product lines.All other duties as assigned.
Experience and SkillsQUALIFICATIONSEducation/Certification: Minimum of bachelor's degree in engineering,Business or related discipline. MBA preferred but not required.Business Knowledge: Strong knowledge of product management, strategicmarketing, and Corporate/ Business Planning & Development.Technical Knowledge: Experience working with both commercial and technicalteams to analyze and prioritize market requirements, opportunities,product roadmaps to deliver profitable growth.Experience Required: Minimum 10 years' professional experience in productmanagement. Minimum 5 years' experience leading and directing the work ofotherSkills/Abilities: Advanced experience in Microsoft Office Suite. A widedegree of nitiative, creativity and latitude is required.All qualified applicants will receive consideration for employment withoutregard to race, color, religion, sex, sexual orientation, genderidentity, national origin, disability, or veteran status.
SCRAM Systems is dedicated to the principles of equal employment opportunityin any term, condition, or privilege of employment. In addition, SCRAMSystems does not discriminate againstapplicants or employees on the basis of age, race, sex, color,religion, national origin, disability, veteran status, sexualorientation, or any other status protected by state or local law.