CO Salary Range: USD 20.00 - 30.00 per hour

　　2000 16th St, Denver, Colorado, 80202-5117, United States of America

　　The Revenue Operations department at DaVita is looking for an experience Trainer for their Credit team. The Trainer performs a variety of administrative and support duties associated with training initiatives within the Credit department. These duties may include, but are not limited to, instructional design, training classes, tracking and performance evaluation.

　　Facilitate Training (40%)Train new and existing teammates on Credit department functions and processes; Provide 1:1 time as neededLead training classes as necessary; coordinate and maintain all logistics, evaluations and trackingAble to work autonomously with minimal supervision in collaboration with the credit team quality assurance teammates and leadershipComprehend credit department business process, policies and proceduresAdapt to changes that come along, and address issues from multiple angles to reach a solutionAble to work in a team, facilitate effective team interactions, and to foster a positive work environment; Willingness to assist teammates in order to achieve departmental goalsMust be solution-oriented, self-reliant and not intimidated easily by people, problems or roadblocks; Use common sense and logic to work through to an optimal solutionStrong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively to help othersRespond to teammates professionally over the phone, in-person in meetings, over email and through various systems. Follow appropriate etiquette and include all relevant details. Be polite and approachableCurriculum Development (35%)

　　Assist in creating, designing, developing, and tracking training programs as requested; collaborate with subject matter experts and other departments within ROPS as neededFormulate teaching outlines and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshopsDevelop strategies to manage time and work through curriculum quickly, (e.g. working by business rule, financial class, coverage). Must be able to prioritize work as well,(e.g. teammate, classroom or project).Streamline own processes to handle multiple priorities concurrently with shifting time frames in order to meet production and quality expectationsMonitoring / Reporting (20%)Evaluate effectiveness of training and development programs, and utilizing relevant evaluation data to revise or recommend changes in instructional objectives and methodsEvaluate effectiveness of training and development programs, and utilizing relevant evaluation data to revise or recommend changes in instructional objectives and methodsOther duties as assigned (5%); including but not limited to:Attend and facilitate team meetings, phone conferences, and training as neededKnow, understand, and follow teammate guidelines, employment policies, and department or company procedures including SOX documentation and practicesEducation and Experience:Minimum of two (2) years' revenue cycle experience with an emphasis on credits or strong working knowledge of credit balances and accounts receivable processes including ability to analyze insurance remittance adviceHigh School diploma required; Bachelor's degree preferredIntermediate computer skills and proficiency in MS Word, Excel, PowerPoint, Access, and OutlookExperience working with electronic billing and A/R systemsAbility to maintain complete confidentiality and discretion in business relationships and exercise sound business judgmentAbility to deal with confidential patient and payer information and/or issues, using discretion and judgmentHere is what you can expect when you join our Village: A "community first, company second;" a culture based on Core Values that really matterClinical outcomes consistently ranked above the national averageAward-winning education and training across multiple career paths to help you reach your potentialPerformance-based rewards based on stellar individual and team contributionsA comprehensive benefits package designed to enhance your health, your financial well-being and your futureDedication, above all, to caring for patients suffering from chronic kidney failure across the nationWhat We'll Provide:

　　More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash outSupport for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and moreProfessional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

　　Salary/ Wage Range

　　$20.00 - $30.00 / hour

　　Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits