Our Retail Sales Supervisors are a major driving factor behind Bob’s Discount Furniture’s success and expansive growth in the retail industry. At Bob’s you can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement! As champions of the “Bob’s Way” our Retail Sales Supervisors find satisfaction in leading a motivated, driven , commission sales team in a low pressure, honest, gimmick free and enjoyable shopping environment.

　　"No phony sales, no phony gimmicks, just everyday low prices and value! We call it the Bob’s Way because no one does it better!" - Bob Kaufman Founder and President Emeritus

　　Our Retail Sales Supervisor:

　　Using some of the best technology in the retail furniture industry, our Retail Sales Supervisor will coach, train and lead a team of Retail Guest Experience Specialists o make our customer’s furniture dreams come true. Working alongside our customers to understand their design wants and budget needs; while working to exceed commission sales goals in a welcoming retail environment.

　　Our New Concept Store:

　　Combining our visual displays, online product catalogs, this new concept will provide a new, fresh approach to the furniture buying experience.

　　Major Duties and Responsibilities:

　　Open and close Showroom according to Bobs Policy and Company expectations

　　Oversee sales floor with goal of assuring highest level of service to customers, highest closing rate and maximum average sale

　　Ensure continuous training, coaching and mentoring of Guest Experience team

　　Exhibit an enthusiastic Showroom presence and conduct oneself according to Sales Floor Guidelines expectations

　　Practice “Management Involvement” consistently to assist the Guest Experience team in performing a high-caliber customer service and sales centric experience

　　Performing Bob’s Huddles and Drills with high enthusiasm, setting the stage for the days activities, creating a fun and learning filled environment.

　　Coach to Bob’s Mystery Shop Guidelines to meet Customer needs and Company expectations.

　　Training, observing and ensuring Guest Experience team is following the Bob’s 7 Steps of Selling to ensure every Bob’s Customer has a consistent service centric experience

　　Engage in ongoing E- Learning and other training modules provided by Bob’s to continue to educate and enhance product knowledge

　　Actively build the Bob’s Brand by asking Bob’s Customers to rate our service

　　Engage and complete the sales process and Customer centric service by ensuring that all required processes are completed accurately and timely

　　Work to ensure that Bob’s Showroom is customer ready at all times

　　Required Qualifications

　　Ability to lead and manage people

　　Ability to display analytical, critical thinking and problem solving skills

　　Ability to use sound judgment and practice sound decision making

　　Ability to actively listen, communicate effectively and utilize communication tools appropriately

　　Ability to motivate self and others

　　Proven ability to effectively manage one's own time and the time of others

　　Proven ability to identify root cause and manage and improve process

　　Ability to set clear goals and expectations

　　Preferred Qualifications

　　3 years minimum successful supervising Customer Service environment

　　3 years minimum Supervisor/Management experience

　　Retail and Sales leadership experience

　　It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

　　If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

　　Bob's Discount Furniture is an everyday value-priced furniture and bedding retailer expanding rapidly across the nation in the Northeast, Mid-Atlantic, Midwest and West Coast regions. No matter what you spend – whether $20 or $20,000, one standard applies to everyone. The company was founded in 1991 on the principle of providing unsurpassed values in the middle price range. Honesty and integrity are the hallmarks of the "Bob's Way" of doing business - a philosophy that applies to customer, co-worker, vendor and community relations. Bob’s truly values the contributions of every associate; therefore, along with opportunities for career growth we offer training, competitive compensation, outstanding benefits and a professional, fun, fast paced work environment. Our continued success has created exciting opportunities for our associates to enjoy truly rewarding careers. Our mission is to make quality and appealing furniture attainable for everyone and to bring integrity, transparency, and a little FUN to the furniture business. At Bob’s Discount Furniture, we have fun, we love what we do, and it shows in our expansive growth!