Austin Habitat for Humanity ReStore is a discount home improvement store and donation center. With locations in the Austin and San Marcos area, the ReStore is committed to increasing the community’s access to affordable building materials, diverting valuable, reusable items from the landfill and supporting AHFH housing programs in the five counties we serve.

　　 Join our service-oriented team to help build a better Austin!

　　AHFH MISSION

　　Seeking to put God’s love into action, Austin Habitat for Humanity brings people together to build homes, communities, and hope.

　　VISION

　　A world where everyone has a decent place to live.

　　OUR CORE VALUES

　　Forward Thinking

　　Collaborative

　　Service Oriented

　　COMPANY PAID BENEFITS:

　　100% employer-paid medical, dental, vision, short-term, long-term disability

　　8 paid holidays/year

　　10 paid vacation days/year

　　10 paid sick days/year

　　7 personal time off days/year

　　401(k) retirement savings plan with employer contribution

　　20% employee discount on ReStore purchases

　　COMPANY PAID BENEFITS

　　Medical, Vision, Dental, Short-Term and Long-Term Disability - EE only paid 100%

　　10 vacation days per year

　　10 sick days per year

　　8 holidays per year

　　7 days personal time off

　　401K Savings

　　20% ReStore Discount

　　PRIMARY DUTIES AND RESPONSIBILITIES

　　Assure ReStore achieves monthly / annual financial Budget

　　Deliver exceptional customer/donor service. Assure all customer/donor satisfaction (including internal & external)

　　Take action and solve problems in professional manner.

　　Must be able to multi-task and manage time

　　Ensure all donations are wrapped and protected for delivery

　　Professional handling of donations to not damage donor’s property.

　　Review pick up schedule daily.  Familiarize self with map of area.

　　Follow all safety rules when loading AHFH vehicles.

　　Prior to taking vehicle off of property; inspect truck (inside & out), inspect fuel level.

　　Call all pickups schedule to confirm time and material.

　　Efficiently pick up donations at assigned time.

　　Notify Director of any problems that have occurred for the day.

　　Screen donations and communicate with donors in a positive and professional manner.

　　Ensure donor receives donation slip once pickup is completed.

　　Be a team player and help ReStore receiving team to get donations inside store.

　　Fuel up truck prior to returning to store. (Truck should not be returned with less than ½ tank of fuel).

　　Follow all laws and rules while driving.  There is to be No texting and limited cell phone use while driving.

　　Must have clean driving record and valid driver’s license.

　　Follow all AHFH policies and procedures.

　　Unload truck, once route is completed.

　　Oversee volunteers.  Maintain productivity & train accordingly.

　　Overseeing cleanliness and organization of assigned area (truck/dock).

　　Develop relationships with customers, vendors, builders, and community to increase donations.

　　Participate in monthly Safety meetings. Walk store & receiving area daily to ensure customer, employee, and volunteer safety.

　　Ensure ReStore policies and procedures are followed by all associates and volunteers.

　　Other duties as assigned.

　　REQUIREMENTS

　　This individual must understand and appreciate the mission of AHFH.  Qualified candidates must possess strong problem-solving skills, the ability to work in a fast-paced team environment, and the ability to multi-task.  This individual must be detail-oriented and able to work independently.  Must be able to deal with all kinds of individuals and remain consistent in keeping a professional demeanor.  Must be able to work a flexible schedule around store needs.

　　PHYSICAL DEMANDS

　　Required to lift up to 50 pounds on a regular basis and will experience frequent bending, squatting, lifting and repetitive motion.  This position will most likely be exposed to extremes in weather (e.g., heat, cold, wind, rain, etc.).

　　EXPERIENCE

　　A minimum of 2 years of related experience preferred.  2 years of customer service experience. 

　　EDUCATION

　　High school diploma or equivalent required.   

　　CERTIFICATES, LICENSES AND REGISTRATIONS

　　Fork lift certification. Valid driver’s license with a clean driving record required.

　　Austin Habitat for Humanity is an Equal Opportunity Employer. We are committed to the

　　policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.

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