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Quality Control Technician
Quality Control Technician-March 2024
Indianapolis
Mar 28, 2026
About Quality Control Technician

  Classification:

  Hourly

  Shift:

  First Shift - 8 (United States of America)

  Job Description:

  Are you looking for a new challenge? Passionate about innovation? Want to work for a company that values integrity, teamwork and loyalty?

  At LATICRETE International we are driven to be a top ten construction chemical company that still values family, diversity, collaboration and invention. We’ve been in business for over 65 years, family-owned/operated for three generations and are available in 100 countries . In 2017, The Hartford Business Journal named us one of Connecticut’s Top Family-Owned Companies!

  We don't just make innovative, industry-leading products. We strive to connect with, engage with and improve the lives of our employees, our customers, our partners, and the global communities in which we operate.

  We are seeking passionate and ambitious employees who want to make a difference not just within our organization, but within their communities and the world. If that sounds like you, then what are you waiting for? Join the family and expand your horizons!

  Just some of our benefits:

  Medical

  Dental

  Vision

  401k

  Tuition reimbursement

  12 paid holidays in addition to paid vacation and sick time

  Flexible spending

  Life Insurance, AD&D and Supplemental Insurance

  Covid-19 Precautions:

  At all of our facilities we are taking additional precautions with temperature checks, deep cleaning, testing, and work from home opportunities.

  POSITION SUMMARY

  The position is responsible for ensuring that all products manufactured meet or exceed quality standards as well as all safety, environmental and ISO requirements. Implement continuous improvement initiatives in the manufacturing and QC environment.

  ESSENTIAL DUTIES AND RESPONSIBILITIES -

  Additional duties and responsibilities may be assigned as necessary.

  1. QC Lab and Process Management (80%):

  Knowledge of work instructions, procedures, and calibration of QC instrumentation referenced in the LATICRETE Quality Control Manual.

  Ensures all lab testing results are filed all the Quality Control test data and enter pertinent information (CofAs) into the computer database (JDE).

  Ensure QC testing samples are obtained according to the Quality Requirements testing Level (Work Instruction 9.1.36) and maintain a storage system for retained samples.

  Monitors the execution of (G)ood (L)aboratory (P)ractices.

  Responsible for the entry of test results in the QC tracking system and the crosscheck of records.

  Has basic knowledge of 5S and can assist in training new employees

  Orders supplies for the QC lab and ensures the QC data-up system is maintained and updated daily.

  Assists in communications with production personnel to provide a smooth, efficient production flow of quality products, as needed.

  Ensures all QC instruments meet calibration requirements listed in the calibration work instructions.

  Works with team members to identify improved methods of QC analysis and/or new QC lab equipment to improve lab efficiencies.

  Ensure that all CoA's, MSDS, Calibration/Verification, meet ISO 9001 traceability.

  Complete and distribute all forms in accordance with the work instructions in the Q.C. Manual.

  Write a daily report of all QC testing performed on products received in the QC lab using the appropriate communication database or electronic format.

  Supports the root cause analysis investigation of nonconforming product

  Test and report on all Field Test complaints filed by technical services.

  Has the ability to provide improvements for QC lab workflow, testing, and other QC related activities

  Compare all C of A’s against the Master C of A to determine acceptance or rejection and enter all pertinent data into the computer system

  Data Collection and Data Analysis (20%):

  Demonstrates problem solver abilities, while communicating with superiors with appropriate solutions in a timely and efficient manner.

  Computer Skills: Strong knowledge of Microsoft Office (Word, Excel) and Outlook; and ability to present technical data to QC team, business leaders and others as needed.

  Team Cooperation – lead the LATICRETE core values by maintaining a positive, cooperative, and professional attitude with all LATICRETE Employees and all customers.

  Provide and ensure batch adjustments are meeting expectations; based on QC lab batches performed.

  Has a strong technical knowledge of chemistry in the following area(s): cementitious chemistry, epoxy liquids, latex, and/or any LATICRETE product lines.

  Provide data to Quality Control Champion and Regional QC Managers for monthly KPI reports

  Quality Control Ways Of Working – QC WOW (Daily):

  Prioritize and allocate work: Delegate and allocate tasks to lab personnel to support company priorities and drive results. Set clear priorities for team and individuals, including appropriate allocation of resources (time, money and people).

  Build Team Culture: Consistently hold lab personnel accountable for upholding the organizations values. Properly and timely escalation of unhealthy conflict among peers and lab personnel. Foster an open environment where peers feel able to provide constructive feedback and suggestions for improvement.

  Communicate and Motivate: Communicate regular business updates. Convey information in a clear and timely manner. Listen carefully to the views and opinions of peers, lab personnel, and internal customers.

  REQUIRED SKILLS & QUALIFICATIONS

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Education and Experience:

  Associates Degree in science or engineering or 3-5 years of QC laboratory experienceSpecialized Skills and Experience :

  Computer Skills: Strong knowledge of Microsoft Office (Word, Excel) and Outlook; and ability to present technical data to QC team, business leaders and others as needed.

  Excellent organization skills, ability to manage multiple projects with competing priorities.

  Good verbal, written, and math skills.

  Strong analytical and problem solving skill.

  Organized and meticulous.

  Possess the ability to roll-up the sleeves and execute daily QC responsibilities as required.

  May have strong technical knowledge or ability to leverage knowledge of chemistry in the following area(s): cementitious chemistry, epoxy liquids, latex, and/or any LATICRETE product lines.

  Demonstrated ability to provide improvements for QC lab workflow, testing, and other QC related activities – provide evidence of projects led

  Compare all C of A’s against the Master C of A to determine acceptance or rejection and enter all pertinent data into the computer system.

  Ensures all QA requirements are met by the QC lab.

  Travel Requirement:

  Must be able to travel 0-5%.Physical Requirements:

  Must pass pre-employment physical.

  Lift: Must be able to lift and/or carry a minimum of 50 pounds.

  Push/Pull: Must be able to push/pull 50 pounds.

  Stand: Must be able to stand 75% of the day.

  Sitting: Must be able to sit 25% of the day.

  Twisting/Bending: Must be able to twist/bend 25_% of the day.

  Squatting, Climbing and/or Crawling: Must be able to squat/climb/crawl _25% of the day.

  #LI-DS1

  LATICRETE is a world-wide manufacturer and marketer of globally proven construction solutions used in residential, commercial and industrial applications. For over 50 years, LATICRETE has provided the technology, products and experience to make innovative, permanent installations and repairs for the construction market. Architecturally specified and professionally endorsed by installers, LATICRETE offers a dedication to quality that results in globally proven solutions for virtually every application.

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