A Responsible Sourcing Service Specialist will be responsible for establishing, maintaining and growing client relationships by satisfying their technical needs in a professional, expeditious and cost effective manner.

　　UL Solutions' Retail and Consumer Products business helps retailers and consumer goods manufacturers meet increasingly complex challenges with its expertise in quality, chemistry and sustainability. Global well-known retailers have trusted UL Solutions to help it deal with major business risks and opportunities in the retail environment, including product quality and sustainability, materials and chemicals, global supply chain and omni-channel sales, so as to help enterprises bring products to the market faster and control changing regulatory requirements.

　　Responsibilities:

　　Organize and coordinate assigned client account work in a timely and profitable manner.

　　Ensure Program Requirements are clearly documented, communicated, and updated throughout the organization, and leverage support where needed.

　　Collaborate and coordinate with Operations, Support Services, Quality Assurance, Sales, Business Development and other affiliated stakeholders to ensure that clients experience superior service.

　　Prepare client proposals, report specifications, technical information, and leverage data to add value for client programs.

　　Prepare client proposals, report specifications, technical information, etc.

　　Provide technical consulting services to clients directly and/or through coordination with internal technical team.

　　Follow up on inquiry calls; respond to specific client inquiries promptly and professionally.

　　Participate in trade shows and technical conferences when necessary.

　　Work with business support to bill clients in a timely, concise and profitable manner.

　　Provide technical support to in house employees as required.

　　Maintain up to date knowledge of procedures, client requirements, and technical subject matter and utilize that knowledge to provide superior service and manage programs.

　　Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.

　　Performs other duties as directed.

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　　General degree or equivalent, plus two years of directly related experience.

　　Familiarity with industry associations, technical committees, industry best practice which would add value for client program management.

　　Working knowledge of Word, Excel, Internet, Access, e-mail and other company Software programs (i.e., LIMS, Advantage, etc.).

　　Demonstrated written, oral and interpersonal skills with the ability to effectively communicate with all levels of in-house staff and clients.

　　Must be able to identify problems and offer workable solutions.

　　WIllingness to obtain APSCA, CSCA, ASCA or Registered Auditor Credentials.

　　Ability to travel 20-25% to conduct preferred client onsite audits.

　　Mission: For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 129 years and is deeply engrained in everything we do.

　　People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.

　　Diversity & Inclusion: UL is committed to celebrating acceptance, equity and inclusion of all people. We believe our diverse views when combined bring a greater representation of the world and a better representation of our customers.

　　Interesting Work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.

　　Grow & Achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.

　　Total Rewards: The salary range for this position is $65,000 minimum budgeted by team - $75,000 midpoint of the salary range and is based upon years of experience that is commensurate with the level of the position. All employees at UL Solutions are eligible for annual bonus compensation. The target for this position is 5% of the base salary offered. Employees are eligible for health benefits such as medical, dental and vision; wellness benefits such as mental & financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country, for the relevant position level. We also provide employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours). Internal applicants with questions related to the Total Rewards for this position should submit a ticket via askHR for more insights

　　Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.

　　Curious? To learn more about us and the work we do, visit UL.com (https://www.ul.com/healthcare-and-life-sciences)

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　　UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

　　Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.