At Houston Methodist, the CMP Business Representative position is responsible for providing support to the Comparative Medicine department and ensuring that all research animals are ordered in compliance with Federal regulations and departmental policies by assuring congruence with approved animal study protocol, funding agency and departmental policies and procedures. This position utilizes budgetary skills to efficiently order supplies, uniforms and needed materials and reconciles financials and pays invoices. The CMP Business Representative position assist with preparing monthly customer invoices of charges for supplies and services to ensure department cost recovery. With exceptional customer service, this position collaborates with the Supply Chain and Accounts Payable departments.

　　PEOPLE ESSENTIAL FUNCTIONS

　　Works closely with Supply Chain Management department to place supply orders, PO requests, and to resolve PO issues.

　　Interacts with Accounts Payable department to follow up on supplier invoice payments and to resolve invoice issues.

　　Uses excellent communication skills (verbal, nonverbal, written) to facilitate providing the highest quality service during every customer encounter Partners with order end-users to get order information, providing order status and resolve order issues.

　　Promotes a positive workplace environment and contributes to a team-focused unit to achieve optimal departmental employee engagement results/scores.

　　SERVICE ESSENTIAL FUNCTIONS

　　Independently interacts with suppliers to place orders, check order status and resolve order issues.

　　Places animal orders, animal diet and special diet orders for the department and PI groups, ensuring compliance with the investigator's animal use protocol, grant, and federal animal research regulations.

　　QUALITY/SAFETY ESSENTIAL FUNCTIONS

　　Tracks PI-allowed animal balances by entering new Animal Use Protocols (AUP), and AUP updates into LAMBS software and by maintaining the animal usage spreadsheet to be in compliant with animal use regulations. Processes animal transfer requests from PI groups.

　　Checks delivered diet and supply orders to confirm delivery, accuracy and quality.

　　Maintains electronic, physical and off-site files for the business office to be compliant with department and institutional guidelines.

　　FINANCE ESSENTIAL FUNCTIONS

　　Processes supply orders for the department and study specific orders for PI groups.

　　Performs monthly billing activities for the department by entering invoice information into our LAMBS software. Orders and maintains inventory of office supplies.

　　Enters department requisitions and non-PO vouchers into MARS. Safeguards prompt vendor invoice payments.

　　Maintains and provides analysis of various spreadsheets for blanket PO and supplier invoice reconciliations.

　　GROWTH/INNOVATION ESSENTIAL FUNCTIONS

　　Researches areas for cost saving for the department.

　　Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.

　　This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

　　EDUCATION

　　Associates degree or higherWORK EXPERIENCE

　　Three years in a business office setting of which one year is in a research environmentLICENSES AND CERTIFICATIONS - REQUIRED

　　N/AKNOWLEDGE, SKILLS, AND ABILITIES

　　Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

　　Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

　　Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

　　Strong customer service skills and communication

　　Ability to work in a team-oriented environment with collaborating skills

　　SUPPLEMENTAL REQUIREMENTS

　　WORK ATTIRE

　　Uniform No

　　Scrubs No

　　Business professional Yes

　　Other (department approved) No

　　ON-CALL*

　　*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

　　On Call* NoTRAVEL

　　Travel specifications may vary by department

　　May require travel within the Houston Metropolitan area No

　　May require travel outside Houston Metropolitan area No

　　Company Profile:

　　The Houston Methodist Academic Institute team science approach bridges the boundaries between medical specialties and research and development labs to advance the practice of medicine and population health. We innovate in health care delivery and technology by streamlining the path discoveries take into the clinic with inventive development and adoption practices. Our teams are also dedicated to training clinicians and researchers from around the world in translational medicine and advanced technology. Houston Methodist's primary academic affiliates are top-ranked Weill Cornell Medical College and the Weill Cornell Graduate School of Medical Sciences for faculty appointments and graduate programs offered on our Houston campus.

　　The Institute oversees 600,000 sq ft of dedicated space and the administrative and operational infrastructure for basic and applied research and clinical trials, including more than 20 advanced tech core facilities, extramural funding management, regulatory and legal strategy and compliance, and product development and commercialization. This infrastructure is fully integrated with our hospital systems and supports more than 50,000 learners, 700 faculty, 2000 credentialed researchers, 6,000 research projects and clinical trials that creates innovative breakthroughs in human disease and the practice of medicine every day.

　　Houston Methodist is an equal opportunity employer inclusive of women, minorities, disabled persons and veterans.

　　Equal Employment Opportunity

　　Houston Methodist is an Equal Opportunity Employer.

　　Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

　　Houston Methodist is an Equal Opportunity Employer.

　　Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.