Company Description

　　Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

　　Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

　　Job Description

　　The purpose of this job is to monitor customer accounts and payments to ensure collection of receivables and minimize company exposure as well as provide customer support.

　　Essential Functions

　　Perform collection of past-due invoices for direct bill, wholesale, fleet, and RV accounts

　　Monitor and review daily receipts as well as draft returns and collect payments accordingly

　　Develop and maintain customer relationships ensuring response to customer needs including invoices, transaction details, and other account specifics

　　Work with billing card services to active or inactivate accounts on direct bill

　　Support account set-ups by entering accounts into CreditView to document customer activities and issues

　　Work with store reconcilers to help research manual re-bills

　　Assist cash applications team with applying customer payments

　　Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level

　　Ensure all activities are in compliance with rules, regulations, policies, and procedures

　　Complete other duties as assigned

　　Qualifications

　　High school diploma or equivalent certificate required

　　Bachelor’s degree in business or related field preferred

　　Minimum one-year work experience required

　　Intermediate Microsoft Office skills

　　Competencies

　　Excellent analytical, critical thinking, and organizational skills

　　Strong attention to detail

　　Excellent written and oral communication skills

　　Ability to make decisions and work with minimal supervision

　　Ability to set priorities, multitask, meet deadlines, and resolve problems with a high sense of urgency

　　Additional Information

　　Nation-wide Medical Plan/Dental/Vision

　　401(k) Flexible Spending Accounts

　　Adoption Assistance

　　Tuition Reimbursement

　　Weekly Pay

　　Onsite Gym

　　Onsite Cafeteria

　　All your information will be kept confidential according to EEO guidelines

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　　Pilot is an Equal Opportunity Employer. Pilot does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.