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Representante de Mesa de Ayuda
Representante de Mesa de Ayuda-July 2024
Santiago
Jul 5, 2025
ABOUT THOMSON REUTERS
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. The company serves professionals across
10,000+ employees
Technology
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About Representante de Mesa de Ayuda

  Representante de Mesa de Ayuda

  En Thomson Reuters inspiramos confianza en nuestros clientes generando experiencias extraordinarias, estamos formados por colaboradores capacitados en el área, quienes dejan impactos positivos a través del contacto con nuestros usuarios.

  ¡Es por eso por lo que en esta oportunidad te estamos buscando!

  Si, a vos, una persona optimista, apasionada por solucionar problemas y resolverlos, quien con sus conocimientos y experiencia como representante de mesa de ayuda funcional marcará la diferencia para y en los profesionales.

  Vas a tener el desafío de...

  Brindar atención y resolución, de primera instancia, para aquellos inconvenientes relacionados con consultas frecuentes de funcionamiento de los módulos de, Remuneración, Contabilidad y Hyperrenta.Asistir directa o remotamente a los clientes con problemas relacionados al uso de los productos atendidos y sus requisitos de funcionamiento.Aprender respecto del funcionamiento y errores frecuentes del software y otros componentes utilizados por los clientes para poder brindar las respuestas adecuadas al momento de la atenciónEstas responsabilidades se desarrollan a través de un soporte funcional en forma telefónica y por escrito, respondiendo consultas que reciben por la WEB

  ¿Qué requisitos buscamos para quien ocupe la posición?

  Ser estudiante o graduado de las carreras de ciencias económicas, recursos humanos, administración de empresasTener experiencia previa en uso de sistemas contables y administrativos y recursos humanosTener experiencia en la atención al cliente en forma telefónica, también se valora haber ocupado posiciones administrativas o en estudios contablesOrientación al cliente y al logro de objetivos

  Por, sobre todo, personas motivadas, con ganas de superarse día tras día, logrando superar nuevos desafíos

  Te Proponemos

  Ser parte de una compañía multinacional totalmente comprometida en el respeto y cuidado de sus colaboradoresModelo de trabajo híbrido, ofreciendo una experiencia fluida que está conectada digital y físicamente.Ser protagonista de tu desarrollo en un ambiente de aprendizaje, oportunidades y proyectos desafiantes.Formar parte de un equipo de excelentes profesionales, quienes serán tu guía y apoyo en todo desarrollo.Herramientas y recursos adecuados a tu disposición para identificar, priorizar y cerrar oportunidades.Gran clima laboral, de super importancia para tu formación y para que disfrutes la experiencia.

  Si estas en busca de nuevos desafíos, aprendizaje, crecimiento y expansión en un ambiente con grandes proyectos ... ¡Es tu oportunidad!

  #LI-MG1

  Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

  We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

  Accessibility

  As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

  We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

  Protect yourself from fraudulent job postings click here to know more.

  More information about Thomson Reuters can be found on https://thomsonreuters.com.

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