Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

　　What you will be doing

　　WORLD COURIER:

　　Our commitment to People, Quality and Innovation means we deliver career opportunities that few others can match. From our beginnings 50 years ago couriering time sensitive high importance documents to today's cutting edge logistics solutions for Cell & Gene Therapies that save lives, we now have over 3,000 employees at 140 offices in more than 50 countries worldwide AmerisourceBergen is now Cencora, ranked #11 on the Fortune 500. For more information visit www.worldcourier.com

　　#INDWC

　　#LI-Onsite

　　POSITION SUMMARY:

　　Under broad supervision of the Customer Service Team Leader, you will become an integral part of our team, acting as first point of contact for our customers on local and international level. Our Customer Service teams works closely with other offices around the world as well as vendors and governmental agencies to find optimal solutions for our customers complex logistical needs. We offer an exciting and dynamic workplace that rewards self-initiatives and thinking outside the box. World Courier offers a diverse working environment with short decision paths, flat hierarchies, and eye-level communication between all company employees.

　　PRIMARY DUTIES AND RESPONSIBILITIES:

　　The holder of this position may perform the following tasks:

　　Engage in effective personal communication with customers, colleagues, and suppliers.Maintain effective relationships with clients and proactively support their complex needs.Ensure all shipments and customs requirements are handled according to company and international regulations.Calculate, prepare, and present quotes for external and internal customers in line with established guidelines and policies.React flexibly to deviations in shipments and provide customers with suitable and efficient solutions.Generate sales leads and collaborate with sales on identification and development of potential and existing accounts.

　　The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

　　What your background should look like

　　EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

　　At least a secondary school leaving certificate.Completed training in the field of logistic services or similar professions and first experiences in the job. Desirable further training in customs, dangerous goods, or similar topics.

　　REPORTS DIRECTLY TO:

　　Customer Team Leader.

　　MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

　　Fluent in English and Poland.Effective oral and written communicationAbility to represent a positive and professional image.Able to prioritize workload and consistently meet deadlines; possess exceptional time management skills and attention to detail.Strong problem solving, analytical and investigative skills to bring issues to resolution.Proficient knowledge of Microsoft Word, Excel, Power Point and Outlook

　　WORK ENVIRONMENT

　　The work environment characteristics described here are representative of those an associate encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　What Cencora offers

　　We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

　　To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

　　For details, visit https://www.virtualfairhub.com/amerisourcebergen

　　Schedule

　　Full time

　　Affiliated Companies

　　Affiliated Companies: World Courier (Poland) Sp. z.o.o.

　　Equal Employment Opportunity

　　Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

　　The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

　　Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned