About Working at Commerce

　　Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

　　Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

　　Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.

　　About This Job

　　As a Remittance Processor, you’ll be responsible for leading the daily processing of account receivables while meeting high standards for production and quality. If you love to learn new things, enjoy working in a fast-paced environment and being a part of a great team of people, we would love to speak with you! Come grow your career with Commerce!

　　Work Schedule

　　Sunday-Thursday, 7:30am – 4pm

　　Essential Functions

　　Must be able to meet department production and quality goals

　　Maintain a high degree of accuracy when performing tasks and research

　　Apply extraction, packaging, capture & customer rules while processing customer items

　　Assist in training of staff on specific job duties

　　Troubleshoot and escalate department processing/ production problems to supervisor/ manager

　　Able to work independently and reach processing goals without the oversight of a supervisor or Lead

　　Must be able to research and resolve customer issues timely

　　Apply customer rules to perform desk related duties including credit card processing, pulling rejected work, labeling processed work, responding to emails, and others

　　Pull and return customer online exceptions (rejects) within packaging deadlines

　　Perform other duties as assigned

　　Knowledge, Skills & Abilities Required

　　Strong decision-making skills

　　Hand-eye coordination, manual dexterity and repetitive hand movement

　　Ability to interpret and follow directions across multiple accounts

　　Motivated and organized self- starter with strong attention to detail and ability to manage multiple priorities

　　Effectively communicate individual processing challenges to immediate lead/supervisor

　　Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

　　Basic ability to navigate computer systems effectively

　　Basic level proficiency with Microsoft Office Outlook, Word, Excel, PowerPoint and SharePoint

　　For Scanner and Mailroom positions the ability to lift up to 15 pounds and stand up to 8 hours

　　Education & Experience

　　High school diploma or equivalent combination of education and experience required

　　1+ years data entry or related experience in production environment required

　　*For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is for the Remittance Processor II job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base hourly range is $16.50. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here (https://careers.commercebank.com/us/en/benefits) to learn more.

　　Location: 811 Main St, Kansas City, Missouri 64105

　　Time Type:

　　Full time

　　Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes’ Best Midsized Employers, Forbes’ Best Employers for Women, and Korn Ferry’s Engaged Performance Award. You’ll see the difference for yourself when you join the team.

　　Why Commerce? (https://www.commercebank.com/careers/about-commerce)

　　Inclusion and Diversity at Commerce

　　How to Join Our Team (https://www.commercebank.com/careers/how-to-join-our-team)

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　　Equal Opportunity Employer

　　Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender, gender identity, gender expression, veteran status, disability status, or any other applicable characteristics protected by law.