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Regional Tenders & Institutional Accounts Director
Regional Tenders & Institutional Accounts Director-March 2024
Dubai
Mar 31, 2026
About Regional Tenders & Institutional Accounts Director

  About Abbott

  Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

  Working at Abbott

  At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

  Career development with an international company where you can grow the career you dream of .

  A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

  A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

  Abbott Established Pharma are looking for a Regional Tenders & Institutional Accounts Director position based in Dubai.

  Collect, Maintain and Leverage Tender Data to Align with Strategic Tender Planning and Management

  Collect and manage data

  Collect and maintain tender data on tender products, tender organizations, offer prices, winning price, win rates

  Develop data collection approaches - primary research and secondary research

  Align data collection with requirements of strategic account management

  Classify high and low probability tender win rates based on market access, ability to fulfil tenders of all categories

  Manage and utilize data for tracking tenders, results, competitor information and changing compliances

  Generate insightful data to shape and monitor ongoing development and execution of tenders

  Institutionalizes data collection approaches to gain competitive advantage

  Manage and Leverage Tender Knowledge Base

  Develop and leverage knowledge base

  Develop tender process knowledge and different bidding techniques (lowest cost, volume based, price-performance)

  Develop data, documentation and cross collaboration knowledge to drive submission of a high-quality tenders

  Develop competition's choices knowledge of tenders and their rationale

  Develop frameworks for competitive intelligence and application

  Drive best practices in tender managements and drive adoption of the same

  Develop tender knowledge of national, provincial and city level tenders as a competitive differentiator for Abbott

  Create frameworks and integrate knowledge base

  Articulate the "problem statements", envision the framework of analyses

  Leverage knowledge to align product and market messages to meet customer needs

  Create framework to articulate Abbotts's value proposition, RWE, health economics and outcomes

  Integrate knowledge of industry, Abbott capabilities

  Develop and institutionalize framework of analysis, forecast, budgeting for tender sales

  Analyze Data to Develop Insights, Solve Problems, and Identify Growth Opportunities

  Perform data analysis

  Define and set processes and frameworks to drive analytics

  Analyze historical data on tender products, tender organizations, offer prices, winning price, win rates

  Conduct descriptive, prescriptive and predictive analysis

  Perform data analytics to deep dive to determine root causes for tender losses, forecast tender win probabilities, inform early and no bid calls

  Perform complex scenario analysis to forecast tender win probabilities basis past tender data, Abbott cost structures, Abbott supply situation and other tender criteria

  Articulate low and high win tender’s basis data analysis, competitive actions and Abbott’s internal parameters

  Articulate 'game changing' action points to drive business outcomes (e.g early bid / no bid calls, propose and develop budgets and plans)

  Design and continuously improve dashboards and reports for relevance and actionability

  Drive competitive advantage for Abbott by generating new industry first analysis

  Develop Strategic Plan

  Develop strategic business plans

  Understand market & customer needs and align portfolio accordingly

  Identify and leverage key trends to develop strategies, objectives, and tactics using key performance indicators

  Prepare strategic plans (proactive approach as opposed to reactive) for expected tenders 9 to 12 months in advance w.r.t meeting customers (tender creating bodies, pharmacists), shaping tenders, assessing cost structure

  Develop a structured roadmap (forecast, supply plan, cost structure) to optimize tender performance

  Set commercial policy & pricing strategy

  Align volume & cost requirements with global supply

  Nuance opportunities to shape tenders, policies and award criteria by facilitating improvement of tender specifications, tender process to optimize overall healthcare outcomes for community and government

  Integrate high probability tenders in operating plan (tenders with probability of win >75% into the operating plan)

  Recognize and articulate full potential strategy for Abbott in Tender channel

  Develop Tactical Plan

  Develop tactical business plans

  Create bid strategies (customer meetings, tender shaping, tactics, resources) to win high probability tenders

  Review bid/negotiation process & result (include internal and customer feedback)

  Develop strategy to maximize participation, revenue and profitability from tender sales through decisions w.r.t which tenders to participate, must-win based on internal capabilities and market dynamics

  Ensure mutual contract compliance (volume pull-through)

  Develop customer feedback loop to increase probability to win for next round

  Establish framework to routinely spot and drive incremental value in the tender business

  Develop game changing approaches to convert low probability wins to high probability wins

  Benchmark Abbott’s strategy vis-à-vis competitors and understand parities and differences

  Plan and Execute Tenders

  Plan pre-RFP

  Perform tender screening to identify and plan all tender opportunities

  Get pre-approvals on pricing, documentation and supply

  Anticipate, understand and integrate/update internal processes and documentation to align with changing bidding processes and policies (e.g., maintain in advance internal documentation up-to-date and ready for different types of tender submissions)

  Establish a standard tender preparation, submission and follow-up process that enables junior members to manage tenders relatively independently

  Develop metrics informing lead and lag indicators on tender management

  Plan and Execute Tender Programs

  Manage RFP

  Gather and review ITT & identify detailed requirements

  Develop tender operating plan/tender calendar once a year for tender strategy, tactics, demand forecast, and supply assessment based on opportunities and protect against competitive threats

  Create templatized programs for tenders across formats and segments

  Get approval for various workflows for cross-functional review & approval

  Set pricing & complete business case

  Finalize differentiated bid/negotiation package by demonstrating in-depth understanding of stakeholder's expectations and follow the approved negotiation strategy and qualify assumptions at the beginning of the dialogue

  Drive and encourage a win-win mindset to drive negotiation outcomes

  Develop negotiation playbook

  Develop response to bid

  Propose an appropriate bidding price strategies to maximize win rates and optimize profitability

  Consolidate & deliver bid/negotiation package

  Present / discuss / negotiate with customer where needed

  Identify and plan effective cross functional interfaces to drive high-quality tender submissions

  Align internal stakeholders with external stakeholders to fulfil orders at the planning stage

  Track bid

  Track and monitor ongoing and expected tenders across all levels (national, provincial, city levels)

  Track award and competitor intelligence

  Communicate outcome & prepare contract implementation

  Plan and Execute Tender Programs

  Manage tender fulfilment

  Drive tender process to ensure accurate documentation and timely and quality submissions and follow-ups for rebidding, negotiations

  Monitor demand, supply and forecast; mitigate impact of supply issues

  Anticipate inventory build-up or supply shortage to improve tender performance and margins

  Coordinate with relevant teams (e.g., finance, supply, medico-marketing, planning) to fulfil tender requirements (pre and post tender)

  Ensure timely implementation for winning bids e.g., additional documentation/financial obligations, sales to individual hospitals for quota fulfilment, on-time in full supplies, timely collections

  Drive program management excellence

  Develop and monitor program KPIs, drive reviews to improve tender program coordination to monitor performance

  Establish tender program management excellence, harmonize program management approaches, standards, reporting frameworks

  Develop Relations with Government Officials and Procurement Committees to Shape Tenders and Grow the Tender Channel

  Build long term and sustained with external and internal stakeholders

  Develop, maintain and enhance relationships with key decision makers in local markets such as govt. officials, procurement committees at various levels

  Leverage relationships decision makers and key stakeholders in local markets to understand changes in bidding processes, drive and shape bid strategies and shape tender wins

  Leverage relationships with external key decision makers to influence policies to improve public healthcare deployment and optimize healthcare spends while providing quality care

  Develop, maintain and enhance relationships with Abbott stakeholders to execute tender channel strategies

  Set the tone and template for a harmonized 'One Abbott’, institutionalized, way of communication and relationship building

  Lead case presentations

  Recognize, facilitate, and deal effectively in challenging communication situations, both externally and internally, where participants seek different outcomes. Adapt communication to drive desired outcomes

  Lead case presentations to hospitals and tender decision-making authorities

  Manage and Deliver Profitable Tenders

  Manage budget and investments

  Identify cost effective approaches to increase margins and maximize profits

  Invest available budgets in winning tenders in areas of strategic importance to company

  Allocate costs across tenders for improved profitability and tender win ratio

  Manage and achieve profitability in P&L

  Review tender submissions and fulfilment for achievement of targeted margins

  Develop pricing strategies to increase profits

  Drive net revenue management initiatives

  Manage the P&L statement for tender channel

  Comprehend penalty policies if orders are not fulfilled timely

  Institutionalize standard process (e.g., for cost allocation, marginal pricing) for defining winning prices across tender categories

  Coach and Mentor Teams to drive Tender Excellence

  Coach and mentor teams to:

  Institutionalize knowledge management, data management and analytics

  Foster an environment of fiscal responsibility

  Develop, nurture and sustain a network of relations with external and internal stakeholders

  Plan and execute program with rigor

  Evangelize tender business and its criticality to Abbott's long-term strategy

  An Equal Opportunity Employer

  Abbot welcomes and encourages diversity in our workforce.

  We provide reasonable accommodation to qualified individuals with disabilities.

  To request accommodation, please call 224-667-4913 or email [email protected]

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