Description

　　The Operations Technology Solutions (OTS) team is looking for a Regional Supply Chain Solutions Manager responsible for the business portfolio management of our services. The Operations Technology Solutions (OTS) organization manages a complex suite of program portfolios and is responsible for a wide variety of IT deployment, new site launches and project initiatives that span across business teams within Worldwide Amazon Stores operations. Our projects deliver technology solutions that power the physical fulfillment operations that directly supports shipping packages to millions of Amazon.com customers across the globe.

　　The OTS Supply Chain organization plans, sources, makes and delivers the IT equipment necessary to empower Worldwide Amazon Stores operations. Through efficient collaboration with cross-functional teams, we deliver scalable and innovative supply chain solutions that add value and increases customer satisfaction to support forward and reverse technology fulfillment services. We are making investments to transform our supply chain into an automated, resilient, cost-effective IT fulfillment engine enabling our customers to launch programs quicker and adjust to rapid business changes.

　　Key job responsibilities

　　The regional Supply Chain Solutions role leads a team of program managers responsible for the management of services we provide in Amazon operations across the AMER region, covering the USA, Canada and the South American countries. Your team will design, implement, and govern mechanisms that align service capabilities with business operations, customer interactions, and growth strategy. Supply Chain Managers need to understand what keeps our customers up at night, build services that ease their concerns, and anticipate future needs. Advanced knowledge and industry experience of supply chain insights is critical for this role to design high-quality, innovative solutions for our customers. You are the trusted advisor working with internal teams to ensure our customers’ needs are understood and satisfied. As a regional leader, you develop strong, trusting, and long-lasting relationships with customers, while always seeking opportunities for new business opportunities. Your team manages stakeholders (internal/external) to proactively identify, monitor, and optimize opportunities. You will drive stakeholder relationship management activities to improve performance and add value to the organization. You influence, innovate, and come up with solutions to build, and solve problems in, supply chains.

　　A day in the life

　　• Independently manage a team that designs and delivers supply chain solutions, capable of managing complex initiatives and deeper stakeholder relationships with considerable impact.

　　• Represent your team autonomously to leaders and require minimal guidance from your management. Coordinate with internal stakeholders to help prioritize successful results for customers to whom your team provides supply chain solutions.

　　• Responsible for team's metrics and their engagement/development. Sharing best practices in supply chain management with your team to help them improve project efficiency.

　　• Your influence extends at least 2 levels up across multiple functions and will participate in Amazon’s planning process.

　　Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

　　The benefits that generally apply to regular, full-time employees include:

　　Medical, Dental, and Vision Coverage

　　Maternity and Parental Leave Options

　　Paid Time Off (PTO)

　　401(k) Plan

　　If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

　　At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

　　About the team

　　Supply Chain Solutions (SCS) mission is to cultivate solutions that deliver value-added supply chain (SC) services that are resilient, agile and scalable to meet our customer needs and improve partnerships. We strive to provide an integrated Supply Chain that leverages standard business practices, optimizes organizational capability, minimizes waste, and delivers comprehensive value to our customers.

　　SCS is the central spoke in the SC wheel to manage customer relationships, their experience, and process change management. It is our vision to build supply chain solutions that is a seamless extension of Amazon business operations globally.

　　We are open to hiring candidates to work out of one of the following locations:

　　Nashville, TN, USA

　　Basic Qualifications

　　5+ years of working cross functionally with tech and non-tech teams experience

　　5+ years of team management experience

　　5+ years of cross functional project delivery experience

　　5+ years of program or project management experience

　　3+ years of supply chain experience

　　Experience defining program requirements and using data and metrics to determine improvements

　　Experience implementing repeatable processes and driving automation or standardization

　　Experience owning program strategy and end to end delivery

　　Preferred Qualifications

　　Experience managing, analyzing and communicating results to senior leadership

　　Bachelor's degree

　　Experience with performance metrics and process improvement and Lean techniques

　　Experience with six sigma methodologies

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.