Job Description

　　Insight Global is looking for Regional Installation Coordinators to join one of the largest retailers in the world. The Regional Installation Coordinator (RIC) is a tactical technical role supporting a Technology Installation Project Manager who manages technology installation for a specific geographic region within North America. RICs are responsible for guiding onsite technicians through technical hardware installation, as well as the verification that all retail technology is online and working as expected for the store opening/re-opening. This role is hands on in troubleshooting and resolving issues with retail technology in new, relocated, and renovated stores. This role will interface via phone and email with construction and technology partners in the field. This role requires a high level of detail, the ability to think critically, and the ability to follow-up and drive work through to completion.

　　Skills and Requirements

　　BILINGUAL IN FRENCH AND ENGLISH IS A REQUUIREMENT.

　　5+ years of industry experience working in either the retail or food & beverage industry, specifically assisting with the coordination, troubleshooting, and deployment of retail technology/hardware (i.e., POS Systems).-Field Technician background.

　　Ability to use business knowledge, sound judgment, and resourcefulness to design and deploy highly reliable and sustainable technology solutions

　　Applies knowledge of business principles and technology practices to achieve successful outcomes in cross-functional activities

　　Ability to balance multiple priorities and meet deadlines.

　　Experience with ServiceNow ticketing system null

　　We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].