We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

　　At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Supervisor in our Ground Handling Department. The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures. The Ramp Supervisor also conducts briefs, distributes training materials/checklists to mentors, creates schedules, and provides hands-on assistance to the training department. The successful candidate will have outstanding organizational skills, be able to defuse conflicts among team members, and be familiar with Microsoft Office Suite. This position will report to the General Manager.

　　Essential Duties:

　　Provide oversight and direct on-the-job training for new hires and recurrent training for existing employees in all ramp functions

　　Conduct briefing and distribution of training material/checklists to mentors

　　Create and coordinate schedules

　　Provide hands-on assistance to the Training Department along with feedback to direct managers

　　Approve employees for release to duty after completion of training programs

　　Coach and provide career development to the staff

　　Correct non-compliant behavior and impose disciplinary action as required

　　Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines

　　Manage a staff of employees with varied duties

　　Administrative duties, including daily/weekly/monthly reports

　　Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems

　　Supervise, direct, and monitor personnel in the completion of their duties and adjust, as necessary, to ensure on-time performance and quality customer service

　　Provide support when employee absence affects the operation

　　Job Qualifications and Competencies:

　　Outstanding organizational skills and ability to multi-task

　　Ability to work independently, set and meet own deadlines

　　Ability to work well with all levels of management and support staff

　　Able to defuse conflicts among team members

　　Familiarity with Microsoft Office Suite

　　Ability to work a flexible schedule

　　Preferred Qualifications:

　　Previous airline management experience

　　Current Piedmont employee with a minimum six months of service

　　Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents

　　Extensive knowledge of QIK, Sabre

　　Bachelor’s Degree in Aviation, Business, or related field

　　Work Environment:

　　Use of computers and other office equipment

　　Airport ramp environment, subject to varied weather conditions and elevated noise levels

　　All shifts including weekends, nights, holidays and/or irregular shifts

　　Physical Requirements:

　　Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs

　　Handle objects up to 70 pounds

　　Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

　　The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

　　Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

　　Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

　　M/F Disabled and Vet EEO/AA Employer

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ​

　　Our team is a diverse group of people, all with a passion for aviation. We strive for excellence, and recognize that everyone – no matter which job title they hold – is responsible for our success. We celebrate our accomplishments together and learn from our mistakes. We hold each other accountable. We work as a team. We care for each other. We are Piedmont.

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.