MSA, The Safety Company

　　Quality RMA Technician

　　US-PA-New Kensington

　　Requisition ID: 2023-7404Type: Full-Time

　　of Openings: 1Category: Operations (MissionOPS)

　　Overview

　　Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.Are you in? Read on for more details about this particular role.

　　Responsibilities

　　Specific duties include but are not limited to:•    Review warranty/field-service returned product, identify root causes and provide updates to the Customer Service team to ensure warranty claims are correctly recorded.•    Provide feedback to the Production Planning team on material that requires rework to assist the production process.•    Review non-conformances from material received from suppliers, identify root causes and remedial action to prevent further non-conformances.•    Work with the engineering team to identify product issues for design improvements.•    Work with the Quality team and suppliers to reduce non-conforming material and scrap costs.•    Create Calibration Certificates when required by customers.•    Assist with carrying out internal quality audits in accordance with our quality management system.•    Assist with creating work instructions for the Quality team.

　　Qualifications

　　Special knowledge, skills and abilities required:•    Ability to read schematics and mechanical drawings.•    Good Working knowledge of Word, Excel and Outlook.•    Familiar with the Quality Management Systems (e.g. ISO9000)•    Proficiency in the use of hand and power tools•    Ability to use digital multi-meters.•    Strong interpersonal and communication skills, including the ability to project a positive, professional demeanor.•    Excellent attention to detail.•    Ability to work in a team environment.•    Ability to multitask and manage time effectively.•    Strong safety orientation.•    Strong customer focus.RequiredHigh Scool Diploma or equivalent3 years minimum experience in a quality role within a manufacturing environment Education / Experience PreferredAssociates degree or certification in relevant disipline.Experience in test engineering.Experience in electronics manufacturing.Experience creating test reports. 

　　MSA is committed to the principles of equal employment opportunity and to providing a workplace that is free from unlawful discrimination. As such, it is MSA's policy not to discriminate against any employee or applicant for employment on the basis of the person's age, color, creed, disability, ethnicity, race, religion, gender, marital status, sex, sexual orientation, gender identity, national origin, citizenship status, veteran's status, genetic information, political affiliation, disabling condition, or any other category protected by applicable federal, state, or local law. MSA also makes reasonable accommodations for individuals with disabilities who are otherwise qualified to perform a job unless such accommodations would impose an undue hardship.

　　If you are an individual with a disability and need an accommodation to assist you in navigating this career site, let us know.Contact Us MSA is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans.

　　PI233558723