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Quality Clinic Investigation Manager-2nd Shift (Onsite)
Quality Clinic Investigation Manager-2nd Shift (Onsite)-March 2024
Asheville
Mar 31, 2026
About Quality Clinic Investigation Manager-2nd Shift (Onsite)

  Date Posted:

  2024-01-09

  Country:

  United States of America

  Location:

  PW715: Asheville Site W Asheville Greenfield Site TBD , Asheville, NC, 28803 USA

  Position Role Type:

  Onsite

  Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.

  Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

  Innovation through diversity of thought. At Pratt & Whitney, we believe diversity of thought enables creativity, innovation, and a foundation for inclusion. By fostering an inclusive culture, we accept a shared accountability and responsibility to recognize, sponsor, coach, hire and promote talent equally. We welcome our employees to be their whole - best - selves at work because trust, respect and integrity, are a part of our DNA.

  At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

  This position is 2nd shift.

  Job Summary:The selected candidate will support the Asheville site by serving as a focal point that works with Engineering, Customer Support, Procurement, and other functional disciplines to drive the quality signature in support of product delivery for critical high precision engine components. This position requires innovative approaches to problem solving, the ability to develop timely action plans for resolution while executing and driving the tactical execution of the quality management system. Requires quality system knowledge, familiarity with SAP System transactions, and the ability to query data from SAP and Solumina database systems. Key Responsibilities:

  Oversight of the Escape Management Process(s) for the assigned organization. Problem Resolution Team (PRTs) for escapes and Clinic Assists for high pain organizational issues (Cost, delivery, quality, EH&S, etc.) Improve RCCA proficiency throughout assigned organization. Drive personal and team improvement in RCCA competency. Participate in Quality Clinic and RCCA Discipline process improvement events.

  Foster and maintain cooperative relationship with Program Quality, Product Recall, DCMA, and leverage clinic to clinic interaction across the enterprise. Provide technical support and maintain a strong working relationship with the operations team.

  Receive in parts on a daily basis while producing MCAB data. Participate and help facilitate MCAB meeting by understanding the process and non-conformance trends.

  Investigate and analyze any hardware/assembly concerns causing quality and delivery issues by reviewing procedures, specifications, instructions, processes, and equipment to ensure compliance to applicable drawing, specifications, and standards in an effort to resolve Quality and Delivery concerns.

  Generate, maintain, and provide quality metrics to the P&W Management team and oversee quality improvement programs which can include Clinic / Escape Metrics and a Control Tower. Obtain and Maintain Quality Clinic, individual certifications, and proficiency health.

  Basic Qualifications:

  BS in an Engineering or Manufacturing related field or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience.

  Familiarity with 8D & RCCA is required.

  U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

  Preferred Qualifications:

  Ability to understand and interpret engineering technical data, such as manufacturing or part drawings, to provide guidance to cross functional teams.

  Must have excellent written and verbal communication skills, as well as, strong presentation, planning, problem solving, organizational, project management and decision-making skills.

  Work experience with government regulatory agencies.

  Knowledge of aerospace quality standards including AS9100, AS9102, & ISO

  Demonstrated ability to interface with all levels of management, external customers, and government agencies.

  Certification in Red-X / 6 Sigma / similar data driven problem solving approach preferred.

  What is my role type?In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is:

  Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

  The salary range for this role is 77,000 USD - 163,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

  Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

  Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

  This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

  RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

  RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

  Privacy Policy and Terms:

  Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

  Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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