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PXT HRBP CS, PXT CS
PXT HRBP CS, PXT CS-March 2024
Hyderabad
Mar 20, 2026
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About PXT HRBP CS, PXT CS

  Description

  The HR Business Partner will work with the CS teams to develop and execute HR strategies focused on talent management, organizational effectiveness, workforce planning, and employee engagement. You must understand business priorities and translate them into the highest impact work. You will help business leaders look around corners with data-driven recommendations that improve performance, retention, organizational effectiveness and the employee experience. The individual in this role will work with multiple teams, driving organizational change initiatives and develop talent management plans for their client group.

  Working closely with specialist HR teams and HR colleagues, you will also keep the right focus on organizational effectiveness, career development and rewards. In addition, this role will be accountable for driving key initiatives and projects in areas such as such as employee relations, culture, diversity, and management capability / leadership development, as well as facilitating annual talent management processes.

  You will need analytic skills and the ability to translate client business plans and goals into human resource capabilities needed to achieve results. You must be able to interface effectively with professionals at all levels. You will need communication skills, strategic thinking, program management, planning ability, and the agility to function in a fast paced and innovative environment.

  Key job responsibilities

  Collaborate with Ops managers and other HRBP’s to create and sustain positive employee relations programs and best practices.

  Work with senior management and the HR team to develop and implement HR plans and solutions.

  Partner with business on organizational design, workforce planning, succession planning, and skills assessment and development.

  Provide management coaching to front line managers and senior leaders.

  Assess business unit's HR training needs and conduct 1:1 and group training sessions as appropriate.

  Review and analyze business metrics including data on retention and employee experience in order to recommend systemic improvements.

  Assisting with roll out of new initiatives and projects including compensation strategy, performance management, talent management and career development.

  Work with line managers and employees to address all types of employee relations issues, fairly representing all interests

  We are open to hiring candidates to work out of one of the following locations:

  Hyderabad, TS, IND

  Basic Qualifications

  Candidates should have 2-4 years of experience in an HR Business Partner role with knowledge and experience in human resource management.

  Experience in partnering with business leaders in highly complex and dynamic business setting is required.

  business and HR acumen, including problem solving skills, critical thinking, and analysis

  Proven ability to influence and partner with different levels of the organization to achieve results

  Demonstrated ability to coach managers and supervisors to use company best practices for maximum effectiveness

  quality document and report preparation

  Proven ability to successfully work as a team member and to build and maintain a positive work environment across the network.

  Experience supporting employee client groups

  Experience in a manufacturing/distribution/contact center environment

  quality document preparation and presentation skills

  ability to, influence, and coach employees of all levels in the organization

  Ability to work independently, as well as collaboratively as an active member of both business and HR teams.

  Preferred Qualifications

  Experience in human resources, labor relations or legal and demonstrated passion for employee relations, labor relations, or labor/employment law with an emphasis on labor and employee relations work

  understanding of Central and state employment and labor laws

  evidence of assignments

  Ability to analyze organization and individual needs and create the most cost-effective package to meet them

  Proven ability to prioritize tasks and to organize work to assure that timelines are met

  Experience of supporting remote business teams

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