Job Summary

　　Job Title: Cart Runner

　　FLSA Status: Hourly

　　Reports To: Guest Services Manager

　　A Cart Runner is responsible for maintaining outstanding customer service as per company standards, gathering carts, and safeguarding company assets. Must provide prompt, friendly, reliable service to our customers by properly collecting carts, and by offering accurate location of item information

　　Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you’ll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!

　　Job Description

　　ESSENTIAL DUTIES AND RESPONSIBILITIES

　　Ensure that each customer receives outstanding service by providing a friendly environment.

　　Be friendly, courteous, cooperative, and able to communicate with associates and customers.

　　Responsible for maintaining standards according to the Guest Services expectations.

　　Performs prompt parcel pick-up service.

　　Collects shopping carts from parking lot and surrounding areas and returns carts to store in a variety of weather conditions (snow, ice, extreme heat/cold, rain, etc.).

　　Communicate customer requests to management.

　　Support and execute superior customer service.

　　Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

　　Other duties as assigned.

　　QUALIFICATIONS

　　To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　Ability to bag efficiently while maintaining product integrity

　　Ability to communicate with associates and customers

　　Ability to read, count, and write accurately

　　Ability to operate all equipment necessary to perform the job

　　PHYSICAL DEMANDS AND WORK ENVIRONMENT

　　The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

　　The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and lift or push up to 50 lbs on a regular basis. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.

　　Ability to work varied hours/days, including nights, weekends, and holidays, as needed in all weather conditions

　　WORK SCHEDULE

　　The Cart Runner is an hourly position. The work schedule may include mornings, afternoons, evenings, weekends, and holidays.

　　Company Overview

　　Founded in 1946 as Skogen's IGA, Festival Foods is a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and to providing guests with exceptional service and value. The company, which began operating as Festival Foods in 1990, employs more than 8,000 full- and part-time associates and operates +40 full-service supermarkets across the state of Wisconsin.At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.

　　Location : NameMenasha

　　Requisition ID 2024-41367

　　Requisition Post Information* : Posted Date 1 month ago (1/10/2024 6:53 PM)

　　Category (Portal Searching) Store Associate