Tek Systems is hiring for a Hybrid Provider Support Specialist to start in February 2024!

　　Job Description

　　Faith based, Christian Organization is looking for customer service representatives to join their Provider Support team:

　　Will be taking about 50-60 calls from providers each day.

　　Responsible for discussing bills and coverage for members, and membership guidelines, (example: could be calling to verify member's coverage, guidelines for coverage, and appeals, etc.)

　　Preferably have experience working a provider's office and knowledge of coding.

　　Will be using medical terminology.

　　Will be sending follow up emails/information to providers/members to make sure they have all of the information required.

　　This job requires a lot of data entry and multi-tasking between two computer screens.

　　Work Environment

　　Hybrid schedule consisting of 3 days in office and 2 days remote.

　　Faith Based, Christian organization.

　　Dress code is business casual.

　　Hours

　　Must be willing/able to work any 8 hour shift between 6 am - 7 pm MDT, Monday-Friday.

　　Need to be flexible working ANY hours between those hours.

　　Full time 40 hours a week.

　　Can only miss 16 hours of time during first 9 weeks of training or will be grounds for termination. Ideally no time off within the first 90 days.

　　Required Skills & Qualifications

　　Experience working in a medical setting for at least 2 years (within the last 5 years).

　　Familiarity with talking about coding in general (ICD-10), medical procedures, insurance verification etc.

　　Working knowledge of medical terminology.

　　Ability to communicate with providers using professional decorum.

　　Experience with provider networks and eligibility.

　　Knowledge of HIPAA protocols and requirements.

　　Experience in Meeting/Exceeding Key Performance Indicators/Metrics.

　　Personal or professional experience with Christianity.

　　Strong job tenure in past positions.

　　Strong multi-tasking skills and experience multi-tasking in past positions.

　　Ability to work off of multiple computer screens and navigate through multiple systems.

　　Ability to work full time, within the required hours.

　　Must have hard wired internet connection (10 Mbps or more for Download and Upload, less than 100 Ping).

　　Type 30 WPM .

　　Bi-lingual (Spanish Speaking) is a plus, but not required.

　　Thank you for your time and please apply directly with an updated resume!

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.