Development Information Supervisor

　　Admin & Support (Operations, Accounting, HR, HIM, Marketing) Johnston, Iowa

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　　Description

　　The Development Information Supervisor at ChildServe will be r esponsible for donor database management, foundation reporting, prospect management, gift recording, development officer support, data analytics, data integrity, and data security for ChildServe’s development program. This team member m ay supervise team members.

　　What You'll Do

　　Gift Management: Manage and process contributions to the Foundation and ensure accurate information relating to fund balances, appeal analysis, and campaign and program tracking. Produce timely gift receipt acknowledgements for contributions. Interface with accounting department to reconcile gift data at month and year-end; provide relevant data to auditors as requested.

　　Database Management: Oversee and continuously improve the quality of donor information in the database and other records, such as biographical and collateral material of constituents. Research and implement software/process improvements to enhance donor and prospect development. Assess and ensure accuracy, security and integrity of database. Maintain database integrity and process documentation for consistent and accurate donor and prospect records. Provide the data infrastructure to support various fundraising strategies, projects, and activities. Prepare reports to support departmental needs. Produce targeted mailing lists for various appeals, invitations, and newsletters as requested. Obtain information, reports, and data analytics beneficial to grow fundraising program in areas such as donor retention, new donors, and other dashboard indicators.

　　Process Improvement: Work with the Foundation team to identify, build and improve database and fundraising program processes.

　　Prospects: With the team, proactively identify new and high-level annual and major gift prospects through a broad spectrum of sources, including electronic alerts, data mining techniques, screening information, analysis, and other markers of high-capacity donors. Actively participate in the formulation of major gift prospect lists and produce in-depth donor profiles as needed.

　　Event Support: Provide logistical and database support for ChildServe special fundraising events. Ensure timely gift processing for all event donations.

　　Development Support: Deliver pro-active support to development officers. Effectively assist in the management, implementation, and expense monitoring of all ChildServe Foundation special events designed to generate revenue and promote Child Serve in the community. Promote and model the brand, vision, mission, and values. Assure compliance with external rules and regulations and organizational policies and procedures. Maintain the highest standards of professional conduct in relation to information that is confidential in nature.

　　Leadership: As applicable, supervise Specialist team member(s) through effective hiring, training, coaching, and performance management. Ensure development of staff to achieve high results. Promote engagement and satisfaction to drive retention. Collaborate with management team to identify opportunities for improvement.

　　What You'll Need

　　Associates degree required, Bachelor’s degree preferred.

　　Three to five years of development information management experience required.

　　Computer skills including Microsoft Office, donor software (preferably Raiser's Edge) and ability to proficiently learn new software programs.

　　Ability to communicate in English effectively for understanding, in writing and verbally.

　　This position is subject to COVID-19 safety requirements.

　　Not sure if you hit 100% of the position expectations? Let's talk! Reach out to our Talent Acquisition team by emailing [email protected] .

　　Why ChildServe?

　　ChildServe has earned the title of Top Workplace every year since 2014. Here’s why employees love working here:

　　Our work matters. We partner with families to help children with special healthcare needs live a great life.

　　We’re not your average non-profit. We serve more than 5800 children each year through over 30 specialty pediatric services in the Ames, Des Moines, Iowa City, and Cedar Rapids areas. Many of our programs are one-of-a-kind.

　　Our team rocks. Our teams are filled with people who care about their coworkers, and who believe that collaboration is key to providing exceptional care to children.

　　Our learning never stops. As a non-profit dedicated to innovation, we’re proud to help team members gain new certifications, continue their education, take their expertise to the next level, and find new opportunities to advance their career right here at ChildServe.

　　We believe we our differences make us great. We are on a continuous journey to create an environment where different perspectives are valued, and all feel safe and welcome.

　　We’re moving forward together. Experts across multiple disciplines work together to help kids get the best care possible.

　　ChildServe is an equal opportunity employer.