WHO WE ARE

　　Prowess is a Seattle-based technology consulting firm that specializes in helping the largest enterprise technology companies define, manage and market their technology solutions and services.  We take great pride in investing the time necessary to gain a deep understanding of our customers' technology, their customers, and the stories and strategies they need to tell to be successful in the market. Our team of technology and marketing experts is immersed in the technology trends that affect our clients’ business, so we can add value at every stage of engagement to help them succeed.

　　WHO YOU ARE

　　Prowess Consulting is looking for a Project Manager with excellent communication skills, organizational skills, and Project Management skills to join our growing team. The ideal candidate will be well-versed in working with cross-functional teams and rolling out new software platforms across organizations. 

　　This is a five (5) month contract that is likely to extend. This role can be worked remotely from anywhere in the United States; however, this role will support multiple time zones and candidate will be required to schedule and lead meetings during European and Asian business hours (typically 2 times per week).

　　To be considered for this role you must reside in one of the following states: Arizona, California, Colorado, Georgia, Illinois, Michigan, New York, North Carolina, Oregon, South Carolina, Texas, Utah, Virginia, or Washington state.

　　THE ROLE

　　As a Project Manager, you will be responsible for contributing and executing a cross-functional launch strategy for a customer engagement tool rollout across our client’s group. This tool is a custom portal to initiate and manage new customer engagements at technology sites, built on top of Dynamics CRM. The project manager will be a key point of contact for internal teams and stakeholders. In this role, the project manager will work closely with team members to define project objectives, create project plans, and monitor progress.

　　Develop communication plan to inform and engage the staff about the benefits and features of a customer engagement tool

　　Motivate cross-functional teams, ensuring everyone understands the importance of the customer engagement tool rollout

　　Act as the main point of contact for clients and stakeholders, providing regular updates on project status, milestones, and potential issues

　　Identify potential risks and develop mitigation strategies to ensure project success

　　Keep projects on schedule by tracking progress, identifying potential delays, and implementing corrective actions

　　Identify opportunities for process improvement and implement best practices for project management

　　Create a training plan to provide the staff with the necessary skills and knowledge to use Customer engagement tool

　　Schedule and lead informational sessions with our client’s staff to demonstrate the customer engagement tool and answer questions

　　Consolidate & prioritize feedback plan from staff on bug and enhancement suggestions within the customer engagement tool

　　Establish a risk management plan to identify and mitigate any potential issues or challenges that may arise during the launch and rollout of Customer engagement tool

　　Coordinate and collaborate with internal teams and stakeholders, such as the customer engagement tool development team, the managers, the team documenting the tools engagement and process, and the technical support team, to ensure that the launch and rollout of the customer engagement tool is aligned with the client’s objectives and expectations

　　Provide regular reports and updates on the progress and status of the launch and rollout of the customer engagement tool and escalate any issues or concerns that may require attention or intervention

　　Conduct periodic evaluations and assessment of the rollout and provide a summary of the results and recommendations for improvement

　　QUALIFICATIONS

　　Five or more years of project management experience, preferably with managing software rollout projects

　　Experience with Microsoft Dynamics is required

　　Stellar organization skills

　　Excellent verbal and written communication skills is required

　　ADDITIONAL DETAILS

　　The offered base pay range for this specific positing is $30.00 to $48.00 per hour, DOE

　　Base Pay ranges are different for different work locations within the U.S., which allows for competitive pay and consistency in different states

　　U.S. based employees, working 30 hours per week or more have access to medical, dental, and vision insurance, basic life insurance, a 401K plan with matching, well being benefits, education benefits, among others.

　　U.S. based full-time employees receive 11 paid holidays, and accrue paid time off 

　　Prowess is an equal opportunity employer and diversity is a core value for us. We are passionate about building and sustaining an inclusive and equitable working and learning environments for all employees.  We provide a well-rounded benefits package including health insurance, flexible spending account, life and disability insurance, paid time off, and retirement plan investing.   For more information, please go to www.prowessconsulting.com

　　n, please go to www.prowessco (http://www.prowessconsulting.com)

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