26540BR

　　Service Line:

　　Materials

　　Office Name:

　　St. Louis

　　Job Description:

　　General Responsibilities:

　　Are you ready for a positive change and ability to take on responsibility for a 100% employee-owned company? Have you served in the customer service industry and interested in working with people where you are relied upon as key department individual? If yes, this position may be for you!

　　In this position, the ideal candidate will successfully communicate and schedule with our Construction Material staff from client requests and project management team. This position supports our office as the logistical facilitator from client requests to action with our field staff that provide quality assurance, material testing services and special inspection requirements as outlined by the Authority Having Jurisdiction (AHJ).

　　Construction materials technicians, inspectors, engineers, and project management work as a team for our clients for soils, concrete, masonry, structural steel, and asphalt services among other specialty services related to construction quality control and assurance. These services provide key oversight and analysis for all parties involved, which also includes the end users – the public. This role heavily relies on clear communication, ability to facilitate job duties to staff and to be the voice of our organization to our clients.

　　The duties include logging incoming scheduling requests, arranging projects in priority of need and dispatching projects to appropriate staff. Applicant must be able to resolve customer inquires via email, phone, and conference call. Applicant shall work to promote a positive view of Terracon by participating in continuous-improvement and sustain an Incident and Injury-Free (IIF) workplace. Applicant will interface from our Lenexa office to support our staff and clients.

　　This position will also serve as a key contributor to the office for the catalog, servicing, and procurement of equipment and fleet vehicles for the Materials Department. Ideal applicants will have experience in serving similarly in past work experience.

　　Successful applicants will have history of performing customer service roles, and utilizing Microsoft Products such as Outlook, Word, and Excel. Applicant must have a valid driver’s license, pass a background check, and have past work experiences. Applicants that have previous construction experience will reviewed first in priority.

　　Requirements:

　　High school diploma or equivalent.

　　1 year of previous experience in customer service is required

　　Valid driver’s license with acceptable violation history.

　　Exemption:

　　Non-exempt

　　Requisition ID:

　　26540BR

　　Posting Title:

　　Construction Testing Dispatcher/Scheduling

　　Employment Type:

　　Regular, Full Time

　　City, State (Office Location):

　　St. Louis, MO

　　About Terracon:

　　Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 6,000 curious minds focused on solving engineering and technical challenges from more than 175 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon’s growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace.

　　Terracon’s vision of “Together, we are best at people” is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.

　　EEO Statement:

　　Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.

　　Job Category:

　　Administrative