Description

　　Amazon's Rapid and Rural Logistics (R2L) team is looking for a Senior Program Manager eager to join the growing strategy team that supports R2L Central Operations. R2L is an exciting organization that specializes in fulfilling and delivering orders across Sub Same Day, Rural, Retail, Grocery, and many other networks to delight Customers around the world with delivery to their doorsteps.

　　The Program Manager will own a large program, define the program strategy and align on prioritized business problem statements with key stakeholders, create/uphold project plans, develop and implement centralized solutions (processes, tools, etc.), own change management, drive continuous improvement through robust metrics reporting across operations and program management, communicate to all stakeholders progress being made and risks, etc. This role will require extensive stakeholder management and collaboration, partner with single-threaded leaders to deliver results, and be a key contributor into weekly business reviews.

　　Key job responsibilities

　　Job responsibilities

　　• Be the single-threaded owner responsible for defining the strategy for the program and the necessary initiatives to uphold that strategy

　　• Partner with teams across the organization and multiple programs to source, allocate, and coordinate resources by driving critical prioritization discussions

　　• Manage and deliver results on complex programs and related projects across multiple organizations

　　• Gather business requirements for technical and business intelligence integration, negotiate process improvements and needed features, distinguishing between important and urgent, and program-specialized vs program-agnostic solutions

　　• Create metrics reporting to drive both operational and program improvements that define business needs

　　Partnering with Directors, VPs, and other key operational and technical leaders across the organization

　　We are open to hiring candidates to work out of one of the following locations:

　　Austin, TX, USA | Bellevue, WA, USA | Nashville, TN, USA | Tempe, AZ, USA

　　Basic Qualifications

　　3+ years of program or project management experience

　　Experience implementing repeatable processes and driving automation or standardization

　　Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

　　Experience using data and metrics to determine and drive improvements

　　Experience working cross functionally with tech and non-tech teams

　　Experience identifying and resolving complex issues

　　Preferred Qualifications

　　3+ years of driving end to end delivery, and communicating results to senior leadership experience

　　3+ years of driving process improvements experience

　　Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

　　Experience of Six Sigma/ Lean analytical techniques

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

　　Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $59,300/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.