JOB DESCRIPTION

　　Chubb is hiring for a Program Manager, Global Business Continuity! This role operates on a hybrid work schedule (3 days in office, 2 days remote) and must sit in either our Whitehouse Station, NJ or Philadelphia, PA locations.

　　Chubb's Global Safety, Security and Business Continuity Management (GSSBCM) manages critical areas that are driven by a Duty of Care to protect our people, property, reputation, and brand. GSSBCM acts as a shared service to support Chubb Business Units and Corporate functions - as an integrator that can assist with reducing risk, and enhancing resilience, through deliberate planning, progressively challenging exercises, and transparent policies and processes.

　　The Program Manager, Business Continuity, is responsible for driving and executing several key projects within the Global Business Continuity program. This includes ownership of program governance, including but not limited to, ongoing development and maturity of policies and standards, standard operating procedures, key performance indicators, metrics and monitoring of compliance. This person will also be responsible for the management and program integration with for several key projects, including a partnership with Third Party Risk Management (TPRM) on the rollout of their third-party risk software as well as the rollout of the Business Continuity team's platform. This position will report directly to the AVP, Business Continuity COG/Life Lead.

　　KEY RESPONSIBILITIES:

　　Facilitate the ongoing development, maturity and execution of all appropriate policies, standards, procedures, and methodologies according to Chubb's global Business Continuity program requirements and strategy

　　Responsible for global governance of all appropriate policies, standards and procedures including all compliance monitoring

　　Facilitate the escalation, communication, and validation of any issues identified relating to compliance with Chubb's global Business Continuity policies and standards

　　Maintain executive reporting on progress of the Business Continuity program's lifecycle and enhancement projects; complete all monthly, quarterly and annual reporting requirements

　　Act as the global project manager for the business continuity software, including all aspects of training for users, access control, and ongoing implementation needs

　　Track and communicate project status, milestones, and gaps

　　Liaise with internal IT partners on prioritization, change requests and release schedules

　　Liaise with vendor partners on best practice, enhancement opportunities and issue resolution

　　Manage tasks and platform needs with appropriate business continuity team members to ensure regional and stakeholder ownership

　　Maintain monthly reporting and metrics on adoption status

　　Oversee business continuity processes related to third party resilience globally

　　Provide overall governance of the business continuity requirements for the global Third-Party Resilience Program and Third-Party software, including development of the program and review methodology

　　Ensure business continuity approach to Third-Party Resilience is aligned to industry best practices and standards, referring to external sources to better inform the progress of the program

　　Ensure businesses craft, maintain, and exercise (in an approved cadence) the recovery strategies for their loss-of-supplier scenario. Partner with regional business continuity leads to tailor and obtain approval for their local exercising cadence and integrate it into their Business Continuity standard

　　Produce and implement standardized processes and SOPs linked to the global Third-Party Provider Policy, as well as align approach with other risk domain leads (IT DR, Data Privacy, Information Security/Cyber Risk, Compliance/Legal, Finance)

　　Oversee emerging risks related to Third-Party/Vendor Risk Management

　　Attend and actively participate in Third-Party Risk Management Committees or equivalent and other relevant committees where required

　　Track emerging global business continuity regulations, source new best practices, identify areas for continued enhancement. Develop plans with appropriate Business Continuity leadership for achieving compliance; track compliance accordingly

　　Other duties and responsibilities as assigned by business continuity leadership

　　Travel as required throughout the year (approximately 20%)

　　QUALIFICATIONS

　　DESIRED

　　ABOUT US

　　Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

　　At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation...

　　Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity