At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

　　With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

　　Learn more on Life at Now blog (https://blogs.servicenow.com/category/life-at-now.html) and hear from our employees (https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.

　　Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

　　As a member of our Innovation Architects team, you will have a major impact on our future success by supporting ITOM Solution Sales. You will sell and implement ServiceNow latest ITOM innovations with the support and partnership of Product Management, and the executive team. This is a hands-on technical role, and at the same time a business-oriented role, for architects who can go wide and deep on solution delivery and solution positioning during sales cycles and implementations.

　　What you get to do in this role:

　　The Product Innovation Architect is both a technical consultant role, acting as the expert in the most advanced tools we have to offer, along with business and value discussions, allowing you to merge both worlds of deep technical knowledge and high level customer facing skills.

　　Support product sales as a technical and domain expert of a client-facing sales team

　　Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs

　　Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues

　　Implement products in a production environment and help customers realize value and commit to a success story

　　Provide feedback to product management about product enhancements that can address customer needs

　　Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team

　　Stay current on competitive analysis and market differentiation

　　Support marketing events including executive briefings, conferences, user groups, and trade shows

　　To be successful in this role you have:

　　2+ years of pre-sales solution consulting or sales engineering experience in SaaS products, preferably ServiceNow ITOM products

　　Experience working collaboratively with product management, product marketing, partners, and professional services

　　Hands on experience with light scripting, operating systems, network and other infrastructure

　　Able to travel, as necessary

　　Nice to haves:

　　Proficiency with the ServiceNow platform or technical expertise with cloud software solutions (AWS or Azure) – advantage

　　Hands on multi cloud management

　　Ability to pass ServiceNow's federal qualifications

　　FD21

　　For positions in New York City, we offer a base pay of $108,000 to $139,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.   Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

　　ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

　　At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.

　　If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

　　For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

　　Please Note: Fraudulent job postings/job scams are increasingly common. Click here (https://www.servicenow.com/fraudulent-job-scams.html) to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site (https://www.servicenow.com/careers.html) .

　　From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

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