Pro Shop Supervisor

　　Water Oak Country Club Estates (WAT)

　　Are you a customer service all-star with knowledge of golf? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for aPro Shop Supervisorto oversee all aspects of the golf course & pro shop at one of our RV resorts. If you have experience working in a golf environment and enjoy working with the public, we want to talk to you!

　　OVERVIEW

　　As a Pro Shop Supervisor, you'll run the day-to-day sales, marketing and customer service operations of the pro shop and golf course, as well as the golf tournament program. You'll represent the golf course and community to our membership holders, outside golfers, groups, associations, clubs and area communities. Additionally, you'll work closely with the Activities Manager and Resort General Manager (GM) on all golfing-related issues.

　　JOB DUTIES

　　Market memberships within resort, as well as golfers of other area communities, resorts, clubs, organizations, associations and daily fee players.

　　Contact various clubs, organizations, associations, area communities and individuals regarding membership availability, tournaments and special rates our resort is offering.

　　Prepare comparison studies with other area courses annually to gather information on upkeep of courses, maintenance standards, course playability, and other factors impacting the golf course.

　　Collaborate with Activities department to coordinate special events for golfers (i.e. weekly groups; men's, women's and mixed league events; nine & dines; merchandise shows; welcome back or see you next year tournaments).

　　Supervise the daily condition, appearance and maintenance of cart bar, pro shop and rental carts; ensure rental carts are cleaned, charged and properly stored.

　　Enforce rules of resort and arbitrate golf rules per USGA rule book.

　　Establish budget targets in conjunction with GM for pro shop revenue and daily play (green/cart fees).

　　Stay current on pricing of other courses including daily play rates, specials, membership rates, etc.

　　Solicit, coordinate and schedule tee times for tournaments, memberships, member and outside play, and special functions; assist members with scheduling and running tournaments as needed.

　　Assist golfers in familiarizing themselves with our facility and posting scores.

　　Report and/or transmit scores to PGA as appropriate.

　　Track number of golf rounds played daily, weekly and monthly by membership.

　　Handle and resolve golfer complaints, inquiries and issues in a timely and professional manner.

　　Price pro shop merchandise competitively and display attractively.

　　Sell merchandise; order as needed, ensuring to stay within budgetary guidelines.

　　Coordinate merchandise sales events such as end-of-season sales, holiday-related sales, etc.

　　Market and prepare special merchandising orders for members and residents; ensure catalogues are available and prominently displayed.

　　Report all golf course and pro shop maintenance issues and concerns to facilities or maintenance department.

　　Coordinate team member selection, training, development and scheduling of direct reports and ensure all team members comply with appropriate policies and procedures.

　　Other duties as assigned.

　　REQUIREMENTS

　　High School Diploma or GED

　　Minimum of 2 years experience managing or directing activities of a golf course & pro shop

　　Minimum of 1 year supervisory experience,preferred

　　Thorough knowledge and understanding of the rules and strategies of the game of golf

　　Excellent customer service and communication skills

　　Good problem-solving skills

　　Professional appearance

　　Basic computer proficiency including the ability to use email and internet

　　REWARDING BENEFITS

　　At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

　　Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family

　　Comprehensive Dental Plan

　　Vision Plan

　　Voluntary Health and Dependent Care Reimbursement Accounts

　　Life and Accidental Death and Dismemberment Insurance

　　Short and Long-Term Disability Coverage

　　401(k) Plan with Sun matching contribution

　　Paid Parental Leave

　　Employee Assistance Program

　　Identity Theft Insurance

　　Legal Assistance Plan

　　Pet Insurance

　　Tuition Reimbursement program providing financial support to team members who further their formal education

　　Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation

　　Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more

　　Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

　　ACCESSIBILITY ASSISTANCE

　　If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to [email protected]. "Applicant Accommodation" should be included in the subject line of the email.

　　Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job.

　　California Team Member Privacy Notice

　　Lady Lake, FL, US

　　Employment Type: Regular

　　Classification: Full Time

　　Job Reference: 129049