Job Description:

　　Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology eXperience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

　　About the Team

　　At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide an intuitive and integrated experience for customers across online, retail and care channels. Join our mission to deliver compelling communication and entertainment experiences to customers around the world. You’ll drive how we deliver a seamless and fast customer experience with digital at the center of AT&T's distribution channels. We’re offering an opportunity to revolutionize the digital space and the chance to create a career that will propel your future.

　　About the Job

　　The mission of our CTX EngOps is to operate a fault resilient, customer-centered, proactive DevOps team. The team is responsible for supporting systems that deliver AT&Ts customer experience, across multiple internet-facing eCommerce applications, databases, platforms, and technology stacks. Our customer-journey centric EngOps team is made up of Engineers as well as Site Reliability Engineers (SREs) who are all focused on ensuring a highly available, resilient, performant and secure customer experience.

　　Responsibilities and Day-to-Day View

　　We are looking for a self-motivated Performance Engineer with in-depth knowledge of Performance and reporting for online applications. Should have strong experience in performance and Chaos testing best practices, develop performance test plan and use application performance monitoring tools like Soasta CloudTest, Loadrunner or similar tools. The Engineer will also need to have good understanding of React UI and Java, Microservice technology stack and architecture to be able to identify the problem areas after doing performance testing.

　　Responsibilities and Day-to-Day View

　　Analyze system performance metrics on an on-going basis to determine opportunities for improvement, investigate & develop solutions to address production performance issues, and partner with feature development teams to deliver highly performant code.

　　Analyze new product Features and User-Stories, identify potential performance impacts, create performance non-functional requirements, and develop code/script solution that will test and validate performance of new customer-facing functionality before they are launched to production.

　　Collaborate with stakeholders to develop performance strategy that aligns to the key Customer Journeys, as well as implement Service Level Indicator & ensure Service Level Objectives and OKRs are met.

　　Partner with Development & Operations teams on software development, delivery and deployment including performing code analysis/reviews, architectural integration analysis for performance improvements and conducting software resiliency.

　　Ability to find root cause of performance bottlenecks using performance monitoring and profiling tools, log analytics and customer experience monitoring tools.

　　Experience in working in multi-tier application environment in a large scale technically diverse organization

　　Qualifications

　　Bachelors in Computer Science or equivalent technical degree preferred

　　5-8 Years of experience with system engineer

　　Ability to Analyze system performance, identify performance issues and suggest solutions to resolve those and application architecture.

　　Expertise in performance testing tools like Akamai CloudTest, or similar tools.

　　Expertise in performance monitoring tools like Splunk, EFK, Dynatrace, Quantum Metrics, or similar tools.

　　Experience with Site Reliability Engineering and operations for internet/eCommerce applications.

　　Strong understanding and experience in one or more programming languages like - Java, Python, React UI, Microservices/API architecture, scripting, and SQL

　　Excellent written and verbal English communication skills to work in a Global teams

　　Secondary / Desired skills:

　　Analyze new product features, identify potential performance impacts, create non-functional requirements.

　　Collaborate with different teams like business, development and operations teams to understand the application performance goals and design a plan to support those.

　　cloud environment - Azure/AWS.

　　Our Principal-System Engineers earn between $158,200 -$237,400. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

　　Joining our team comes with amazing perks and benefits:

　　· Medical/Dental/Vision coverage

　　· 401(k) plan

　　· Tuition reimbursement program

　　· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

　　· Paid Parental Leave

　　· Paid Caregiver Leave

　　· Additional sick leave beyond what state and local law require may be available but is unprotected

　　· Adoption Reimbursement

　　· Disability Benefits (short term and long term)

　　· Life and Accidental Death Insurance

　　· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

　　· Employee Assistance Programs (EAP)

　　· Extensive employee wellness programs

　　· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

　　AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us? Apply now!

　　Weekly Hours:

　　40

　　Time Type:

　　Regular

　　Location:

　　Dallas, Texas

　　Salary Range:

　　$158,200.00 - $237,400.00

　　It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

　　AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

　　We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status