Customer Insights and Journeys Orchestration team is tackling one of the hottest domains for businesses today – nurturing current and potential customers. We are building and running cloud services and experiences that leverage data and AI to help organizations learn more about their customers, tailor their marketing and customer outreach, and individualize their customer connections to drive maximum impact.

　　Our org is part of rapidly growing Microsoft Dynamics 365 product suite, which is one of the recognized leaders in the world of business applications. Dynamics 365 product suite is helping customers drive digital transformation which involves reimagining how you bring together people, data, and processes to create value for your customers and maintain a competitive edge in the digital first world.

　　Our team innovates quickly and works closely with partners and customers in an agile, high-energy environment. You will have the opportunity to collaborate with diverse engineering teams on enabling end-to-end marketing (including the latest AI copilot) scenarios using cutting-edge technologies and solving prominent problems for large-scale business applications. If that excites you - please come and talk to us!

　　Responsibilities

　　Define and implement common framework components to enable real time, highly scalable and personalized customer experience orchestration, segmentation, and channels.

　　Build and run scalable, high availability services that enable creation and orchestration on complex computed events and support hyper-personalization, segmentation, and advanced content editing experiences.

　　Provide seamless orchestration to and from apps across Dynamics 365 suite.

　　Collaborate with teammates in various roles to plan and execute on key deliverables.

　　Work in a culture of continuous improvement, adaptation, reflection, and growth.

　　Qualifications

　　Mid level experience designing, building, and running Cloud Services at large scale

　　Mid to Senior level professional software development with at least two of the following C#/C++/Java, SQL, HTML5/JavaScript/React or ASP.NET

　　Preferred Qualifications:

　　Bachelor’s or Master’s degree in Computer Science, Engineering or Data Sciences or related

　　Experience with Continuous Integration and Continuous Deployment paradigms

　　Familiarity with SQL databases and/or NoSQL document stores.

　　Background and passion for applying AI/ML in solving business problems at scale

　　Experience using and contributing to Open Source or Inner Source

　　Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .