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Principal Innovation Engagement Manager
Principal Innovation Engagement Manager-March 2024
Riverwoods
Mar 29, 2026
ABOUT DISCOVER
Make a difference working in a culture that thrives on customer-focused innovation.
10,000+ employees
Financial Services
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About Principal Innovation Engagement Manager

  Discover. A brighter future.

  With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

  Come build your future, while being the reason millions of people find a brighter financial future with Discover.

  Job Description:

  At Discover, we believe in a brighter future for all. We strive to be the leading digital bank and payment services company. Our mission is to help people spend smarter, manage debt better, and save more. Doing the right thing, innovation, simplicity, collaboration, openness, volunteerism, enthusiasm, and respect are core to our culture.

  Within Discover's Payment Services organization, we operate the Discover Global Network, PULSE, and Diners Club International networks with acceptance at over 70 million locations and over $550 billion in total network volume and counting!

  The Payments Innovation Team is seeking an Innovation Engagement Manager to suss out problems and opportunities, evaluate implications, develop hypothesis, structure experiments to validate/invalidate hypothesis, and support stakeholders as they ingest the insights and learnings from the innovation process.

  The successful candidate is responsible for innovation engagements from inception to implementation. They manage all aspects of the engagement over its entire life including: the initiation, design and development of plan, execution, controls, implementation, and communications. The Engagement Manager assembles and leads the engagement team - usually consisting of internal and external parties - to ensure engagements are completed on time, within budgets, and produce the learnings required to evaluate the engagement hypothesis. This role also actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

  Responsibilities

  Designs and plans the full innovation engagement from inception to execution and transition through implementation; defines resources, expertise, and partners required for the successful test of a concept.Assembles and structures engagement teams. Defines and communicates roles and responsibilities across all responsible, accountable, informed, and consulted parties.Executes the Innovation Framework and has an open eye to improvement and evolution to drive trust and credibility for the function of Innovation.Manages external scouting needs to deliver proof of concepts and is responsible for all internal Third Party Risk processes.

  Minimum Qualifications

  At a minimum, here's what we need from you:

  Bachelor's Degree in Business, Computer Science, Project Management or related field6+ years of experience in Corporate Innovation or related4+ years of Project Management experienceIn lieu of a degree, 10+ years of experience in Corporate Innovation AND 8+ years of Project Management experience or related

  Preferred Qualifications

  If we had our say, we'd also look for:

  4+ years of experience in Payments IndustryHigh degree of natural curiosity and lifelong learnerDesire working in undefined and ambiguous spacesSkilled storyteller and communicatorExperienced practitioner of Innovation Proof of ConceptsComfortable structuring work, organizing, and managing execution of POC plan across stakeholders

  #li-cs1

  Compensation:

  The base pay for this position generally ranges between $86,500.00 to $145,700.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

  Benefits:

  We also offer a range of benefits and programs based on eligibility. These benefits include:

  Paid Parental LeavePaid Time Off401(k) PlanMedical, Dental, Vision, & Health Savings AccountSTD, Life, LTD and AD&DRecognition ProgramEducation AssistanceCommuter BenefitsFamily Support ProgramsEmployee Stock Purchase Plan

  Learn more at MyDiscoverBenefits.com.

  What are you waiting for? Apply today!

  All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

  Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)

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