Knolls 1 (12034), United States of America, Glen Allen, Virginia

　　Principal Associate, Centralized Debit Settlement Lead

　　Enterprise Payments - Debit helps support all of our customers Debit Card Transactions. The team is seeking a process manager who has a proven track record of being able to understand complex settlement processes and plot a sustainable path forward.

　　As a member of the EP Debit team you will be able to flex your investigative muscles as you seek to understand the end to end process of settlement across the Debit Acquiring, Acceptance, and Issuing payment rails, as well as being comfortable looking for ways to improve processes and gain buy in from Senior Debit Leadership. Most importantly, you’re a team player that comes ready to uplift others and make Capital One a great company and a great place to work.

　　Responsibilities:

　　Lead investigative efforts to understand current reconciliation processes across all areas of the Debit business including Acquiring, Acceptance, and Issuance

　　Create a standard set of settlement principles to guide the creation of a consistent Debit settlement framework

　　Take a risk based approach to process engineering and create process artifacts that document how reconciliation works

　　Operationalize daily Debit settlement activities

　　On board all Debit settlement use cases across the Debit payment rails

　　Develop Daily dashboards to show the previous day(s) settlement and highlight any issues or trends for Debit Leadership to review

　　Ensure that Debit Reconciliation meets the stringent audit, reporting, and regulatory requirements

　　Partner with Subject Matter Experts from across the organization to understand the reconciliation process and gain buy in while developing the future state

　　Supervise efforts to centralize, eliminate, automate or outsource activities, and implement process improvements

　　Lead coordination of internal audit review and SOX compliance

　　Perform ad-hoc requests and support special projects

　　Inform and educate management on the the implementation of applicable new reconciliation standards

　　Ability to thrive in gray space and excel with problem solving

　　Basic Qualifications:

　　Bachelor's Degree or military experience

　　At least 3 years of process management experience

　　At least 1 year of experience working in payments

　　Preferred Qualifications:

　　5+ years of process management experience

　　3+ years experience in a regulated operations environment within Audit, Legal, and Compliance

　　3+ years of experience using SQL or Python

　　3+ years of data visualization experience

　　At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

　　Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

　　This role is expected to accept applications for a minimum of 5 business days.

　　No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

　　If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

　　For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

　　Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

　　Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).