United States, Rocky Hill, CT, Adhesive Technologies

　　Principal Application Engineer

　　At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

　　Dare to make an impact?

　　YOUR ROLE

　　Identify and align Henkel Application Engineering efforts to help solve unmet needs at top customer accounts.

　　Responsible for product recommendations, customized product integrations, new product introductions, and troubleshooting solutions for customers.

　　Support the innovation process to gain new business by leveraging customer feedback, defining target product profiles, and identifying and pursuing sustainability improvements.

　　Plan, execute testing, and report on Customer Technical Requests and communicate results to customers.

　　Consult customers on solutions generating value for their use cases and documenting value in Leverage Point.

　　Perform technical visits (meetings, audits, demonstrations, training, troubleshooting, etc.) for customers with documentation in the HLSN tool and the ACE system.

　　Complete Root Cause Analysis and Corrective Action Plans on customer and product performance complaints.

　　Work with application equipment both in the lab and at customer sites to provide solutions to enhance customer adhesive processes.

　　Prepare internal and external technical whitepapers and make presentations to internal work groups and customers.

　　Lead product technical training presentations to customers, Sales / Marketing, and other technical personnel.

　　Support ongoing harmonization and administration of laboratory test methods, including development and implementation of new test methods.

　　Directly communicate with customers, Sales, Marketing, PD, Innovation, and Application Engineering project teams.

　　Respect and promote the Henkel SHEQ rules.

　　Provide application support for various projects assigned by a supervisor.

　　YOUR SKILLS

　　Bachelor's degree in Mechanical Engineering, Chemical Engineering, Biomedical Engineering or equivalent.

　　Master’s degree in Mechanical Engineering, Chemical Engineering, Biomedical Engineering or MBA preferred.

　　3 – 5 years of demonstrated related experience in project management, operations, lean manufacturing, statistical design and data analysis.

　　Customer support experience (providing product application preparation and training).

　　Project management, quality management, laboratory, and field support skills.

　　Digital tools including ACE, ISR, ADP, HLSN, Albert.

　　Risk assessment, finance, marketing, and sales.

　　Strong customer relations and interpersonal skills.

　　Strong leadership skills and a sense of urgency.

　　The salary for this role is $75,000.00 - $130,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position.  We may ultimately pay more or less than the posted range and this range.  This salary range may also be modified in the future.

　　Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

　　All employees applying for an internal position must have a discussion with his/her manager about their interest in a job posting opportunity. The discussion will not preclude the employee from interviewing if their skills meet the job requirements.

　　At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different races, colors, religions, sexes, national origins, disabilities, veteran statuses, ages, sexual orientations, gender identities and expressions, and other legally protected characteristics.

　　JOB ID:24059416

　　Contract & Job type:Full Time, Regular

　　Contact information for application-related questions:[email protected]

　　Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.