NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

　　Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives (https://www.nbcuniversal.com/diversity-equity-inclusion) , coupled with our Corporate Social Responsibility (https://www.nbcuniversal.com/csr) work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

　　NBC Sports Next is where sports and technology intersect. We’re a subdivision of NBC Sports and home to all NBCUniversal digital applications in sports and technology within our two groups: Youth & Recreational Sports and Golf.

　　At NBC Sports Next, we make playing sports better through innovative technology and immersive experiences for athletes, coaches, players and fans. We equip more than 30MM players, coaches, athletes, sports administrators and fans in 40 countries with more than 25 sports solution products, including SportsEngine (https://www.sportsengine.com/) , the largest youth sports club, league and team management platform; GolfNow (http://www.golfnow.com/) , the leading online tee time marketplace and provider of golf course operations technology; GolfPass (https://www.golfpass.com/) the ultimate golf membership that connects golfers to exclusive content, tee time credits, and coaching, tips; TeamUnify (https://www.teamunify.com/swim-team-management-software/) , swim team management services; and GoMotion (https://www.gomotionapp.com/solutions) , sports and fitness business software solutions. 

　　At NBC Sports Next we’re fueled by our mission to innovate, create larger-than-life events and connect with sports fans through technology that provides the ultimate in immersive experiences. 

　　Come join us as we work together as one team to innovate and deliver what’s Next. 

　　NBC Sports Next, an NBC Universal company, is hiring a Payment Operations Analyst. This role will support the Payment Operations team within NBC Sports Next, focusing primarily on the Youth & Recreational Sports business, but will also interact with our Golf businesses as well. The role will primarily be analyzing and underwriting new merchant onboarding applications that are submitted. Through this process, you will review supporting documentation to mitigate risk, watch for fraudulent activity as part of our KYC, CDD, and AML procedures. This will also include preparing reports of Audits, as well as tracking audit findings through to resolution.  As an analyst you will also be analyzing payment processing trends, chargebacks, merchant behavior, potential fraudulent behavior and more.  The ideal candidate is someone who can be an expert on our payment processing tool, lead improvements to current processes, and support our internal team by bringing best practices in a fast-changing payments environment.

　　Basic Requirements: 

　　Provide support for daily payment operations, ensuring 100% accuracy.

　　Research and partner with our customer support and sales teams to resolve customer inquiries related to payments.

　　Understand, follow, and improve KYC and CDD documentation.

　　Ability to effectively identify fraudulent merchant application submissions through thorough analysis and use of internal and external underwriting tools.

　　Efficiently manage, sort, and organize merchant applications and supporting documentation.

　　Attention to detail as it relates to reviewing information submitted by merchants.

　　Attention to detail as it relates to monitoring transactions and merchants.

　　Seek out opportunities to automate or simplify complex processes.

　　Ensure payment and transaction processes work as intended.

　　Identify payment and transaction problems and patterns via available tools.

　　Identify and take ownership of errors and patterns in calculations, data, and related issues.

　　Review and analyze accounts to be able to make appropriate decisions as it relates to Risk Management.

　　Keep internal self-help documentation up to date.

　　Generate new ideas and suggestions for continuous improvement of systems, processes, and procedures to enhance the customer payment experience.

　　This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary to meet organizational goals.

　　Desired Characteristics: 

　　Bachelor’s degree.

　　2-3 year’s experience in underwriting and/or transaction monitoring.

　　Compliance knowledge with card brands and financial institutions, etc.

　　Experience with OFAC, AML, KYC, BSA regulatory requirements.

　　Detail-oriented and puts a high value on accuracy.

　　Self-starter with an extremely strong work ethic.

　　A team player who can work on a variety of projects simultaneously.

　　Proficiently uses Excel to create spreadsheets, models, and reports.

　　Strong problem-solving skills.

　　Motivated to work on a cross-functional team in a fast-paced environment.

　　Additional Job Requirements

　　This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

　　Must be willing to work in the Minneapolis, MN office.

　　NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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