Community Medical and Dental Care is seeking to hire an outgoing and caring individual for our Patient Information Desk for a P/T position for some Sundays and the afternoon shift. The candidate is responsible for providing the first point of contact to patients and creating an excellent first impression while maintaining the safety and security of patients and employees.

　　RESPONSIBILITIES:

　　Deliver exemplary customer service to maintain customer loyalty.

　　Confer with customers by telephone or in person to provide information about services.

　　Greet and direct patients to appropriate departments.

　　Coordinate transportation (taxi) for patients.

　　Facilitate lab services for patients.

　　Sign patients up for the Patient's Portal.

　　Solicit patient feedback regarding services and take action to solve deficiencies.

　　Ensure the front desk remains organized while maintaining sanitation and cleanliness standards at all times. 

　　Maintain integrity, confidentiality, and sensitivity when working with both internal and external clients.

　　Basic security as needed

　　Provide assistance to other departments as needed.

　　REQUIREMENTS:

　　Strong strategic thinking and problem-solving skills

　　Excellent verbal, written and interpersonal communication skills

　　Acute sense of judgment, tact and diplomacy

　　A strong-sense of teamwork and ability to execute programs

　　Excellent verbal and written communication skills

　　At least 1 year of  experience in a healthcare setting, preferred 

　　SALARY/BENEFITS:

　　Excellent salary

　　Medical benefits

　　Paid Time Off

　　Flexibility

　　Training in various specialties

　　Growth and development opportunities

　　Community Medical & Dental Care, Inc., is a non-profit community health center serving the medically-underserved population of Rockland County, NY. We offer linguistically-diverse and culturally sensitive health care to our patients. Community Medical & Dental Care, Inc., has over 60 health care providers who offer a wide range of services including Adult Medicine, Pediatrics, Family Practice, Obstetrics/Gynecology, Dentistry/Oral Surgery, Allergy, Dermatology, Endocrinology, Nutrition Counseling, Occupational Therapy, Ophthalmology, Optometry, Podiatry, Speech Therapy, and Urology.

　　Community Medical and Dental Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sexual orientation, gender identity, national origin, age, protected veteran or disability status or genetic information.

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