Description

　　Robert Half is looking for an Patient Access Supervisor. This role will be responsible for an array of activities related to schedule, manage patient intake and care, including greeting and checking-in patients, disseminates policy / procedure updates and supports coverage of other departmental divisions as required. Must be able to work in a fast-paced environment and demonstrate exceptional multitasking abilities. To be successful as a Patient Access Supervisor you must be able to facilitate and coordinate communication between patients, family members, and medical staff.

　　Patient Access Supervisor Responsibilities:

　　Provides timely and professional follow-up to customer complaints and issues

　　Ensures problem resolution and corrective action for long-term solution coordinating such effort across intra and inter-departmental channels

　　Provides function-specific training including staff orientation / onboarding and continuing education in coordination with the Optum360 Training and Quality Assurance Program. Cross-trains and supports the functions of all centralized patient access functions.

　　Orders supplies and other materials in compliance with budgetary constraints

　　Maintains a neat orderly work environment that denotes professionalism and efficiency

　　Develops job aides to assist the staff in performing work assignments

　　Please call Sadaf Ahmadi at 916.245.1589 for immediate consideration.

　　Requirements

　　Must have qualifications/experience:

　　5 year of experience in a hospital Patient Registration department, physician office setting, insurance company, revenue cycle vendor, and/or other revenue cycle related roles required.

　　5 years Management/Supervisor

　　Working knowledge of medical terminology.

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .