Patient Access RepresentativeReq #:0000133634
Category:Billing/Collections/Registration
Status:Full-Time
Shift:Day
Facility:RWJ Rahway
Department:Patient Access Services
Location:
RWJUH Rahway Hospital, 865 Stone Street, Rahway, NJ 07065
RESPONSIBILITIES:
Performs all duties related to the pre-registration, registration, and financial clearance processes for all patients (emergency, ambulatory and in-patients). Responsible for collecting proper data to insure hospital bills will be paid by a third party payer or the patient. Provides front-door customer service to patients and orients patients to the registration/admission process. Performs scheduling functions of new and follow-up patients and discharges patients accordingly. Responsible for identifying, collecting and reconciling patient liabilities on a routine basis. Corresponds with Supervisor/Manager on operational issues as required.
REQUIREMENTS:
Must possess a strong level of customer service skill, experience in data entry and computer skills
Knowledgeable of medical insurance and medical terminology (preferred)
Work experience in patient registration (preferred)
RWJBarnabas Health is an Equal Opportunity Employer