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Patient Access Representative 1, On Site, Full Time
Patient Access Representative 1, On Site, Full Time-March 2024
Miami
Mar 29, 2026
About Patient Access Representative 1, On Site, Full Time

  Current Employees:

  If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf) .

  Location: UHealth Tower

  Shift Days: Monday - Friday

  Shift Hours: 7:30AM - 4:00PM

  The Patient Access Representative 1 (On-Site) (U) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments.

  CORE JOB FUNCTIONS:

  Performs full registration and ensures that insurance is verified and all patients’ information is correct.

  Obtains copies of insurance cards, driver’s license, and any applicable referrals.

  Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.

  Instructs patients to complete any questionnaires that might be required by physician.

  Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.

  Reconciles all vouchers and delivers them to designated area.

  Answers telephone calls and responds to questions and inquiries or transfers when appropriate.

  Adheres to University and unit-level policies and procedures and safeguards University assets.

  This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

  CORE QUALIFICATIONS:

  High school diploma or equivalent

  Minimum 1 year of relevant experience

  The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

  UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

  Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

  The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

  Job Status:

  Full time

  Employee Type:

  Staff

  Pay Grade:

  U4

  The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

  The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.

  The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

  Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

  The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

  Transforming lives

  With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

  The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.

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