This job was posted by https://idahoworks.gov : For more information,please see: https://idahoworks.gov/jobs/2151697 KAMIAH CLINIC LOCATION!
Patient Access Registrars perform all registration and hospitaladmission functions across St. Marys Health or Clearwater Valley Healthlocations. Collect patient and insurance information essential for cleanclaims billing, collect patient co-payments and cost share, verifyinsurance eligibility, process admissions, transfers and discharges.Provide required patient and transfer information to medical staff andenter into the electronic medical record. Obtain patient signatures onhospital, clinic, and CMS-required forms. Greets patients and visitorsin a friendly and courteous manner. Demonstrates respect andunderstanding of confidentiality for patients, staff and others.Maintains HIPAA Privacy Standards and follows all clinic and hospitalspolicy and procedures, as well as federal and state regulationsgoverning the registration process.
Essential Job Functions:
Register and direct patients through the Emergency Department,outpatient, and clinic registration areas of all hospital and cliniclocations.
Collect demographic and insurance information at the point of service
Verify insurance coverage to ensure accurate billing.
For uninsured patients, refer to Financial Counseling to identify andlink potential payer coverage.
Collects pre-arranged or self-pay deposits, and point of servicecopayments
Obtain patient signature on all required registration forms (i.e.,Consent, Health Risk Assessments, and other CMS-required forms).
Scan insurance and identification cards into the Electronic MedicalRecord.
Communicate to clinical departments the patient information relevant topatient advocacy and care, as obtained through the registration process.
Provides excellent customer service and supports the patient experience
Completes mandatory training
A certain degree of creativity and latitude is required
Familiar with standard concepts, practices, and procedures within thePatient Access industry
Relies on experience and judgment to plan and accomplish goals.
Competent to meet age specific needs of the unit assigned
Performs other related duties as assigned
Maintains confidentiality of all hospital and patient information at alltimes. Follows HIPAA regulations and policies.
Communicates with patients, physicians, families and co-workers inperson and on telephone.
Regular and predictable attendance is an essential job function.
Minimum Qualifications:
High School diploma or equivalent required
Minimum of 1 year customer service preferred
One year of experience and/or education in front office procedurespreferred
Proficient in business office practices and computer applications
Exhibits excellent written and verbal communication skills, with a focuson customer service and the patient experience.
Knowledge of current government and commercial payers and paymentmethodologies.
Prior medical office and/or hospital business office experience highlydesirable
Basic medical terminology preferred
Ability to adapt to a rapidly growing and changing work environment
Full time, 40 hours per week, Kamiah Clinic
SMH is EOE