Introduction

　　The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.

　　Your Role and Responsibilities

　　As an Order to Cash Analyst, you'll be able to do the following tasks/function:

　　Ensure Customer Payments are applied accurately and timely in accordance with Service Levels Agreements.

　　Apply receipts to open balances and Rectify processing errors if needed.

　　Download customer remittance details and ensure customer payments are applied based on it.

　　Research any unidentified payment receipts and work with Cash Collectors to determine correct posting.

　　Maintain a Daily Cash Receipt file to document the processing time for the cash applied payments.

　　Respond to inquiries regarding payment status.

　　Create and distribute monthly reports.

　　Attend Monthly AR Meeting to discuss On-Account and Suspense Account payments together.

　　Review and update Desktop Procedures (DTP).

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　　Required Technical and Professional Expertise

　　With Accounting, Finance, Business, Economics, or other related management degrees.

　　Minimum of 0 to 1 year work experience in Finance and Accounting.

　　With Basic understanding or working knowledge of general finance and various finance concepts and principles.

　　With Basic knowledge or Beginner level in Excel.

　　With good written, oral, and interpersonal communication skills.

　　Ability to follow and complete straightforward, stand-alone tasks within detailed instructions and predefined procedures.

　　Ability to work independently in a fast-paced, dynamic setting while maintaining accuracy and delivering against deadlines.

　　Preferred Technical and Professional Expertise

　　Knowledge of SAP or Autorek/AutoBank is an advantage.

　　Experience in Customer Service/AR support or handling customer inquiries is an advantage​.

　　Similar work experience of at least one year especially in a BPO or similar fast-paced setting.

　　About Business UnitIBM Services is a team of business, strategy, and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio, and world-class research and operations expertise leading to results-driven innovation and enduring excellence.

　　Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

　　Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

　　Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

　　Are you ready to be an IBMer?

　　About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

　　Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

　　Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.