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Order Management Specialist
Order Management Specialist-March 2024
Cork
Mar 28, 2026
About Order Management Specialist

  It's fun to work in a company where people truly BELIEVE in what they're doing!

  We're committed to bringing passion and customer focus to the business.

  Corporate Overview

  Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.

  We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity.

  The Role

  Our Order Management Specialist is a key player to the service we provide our customers. In the position of Order Management Specialist, you would work to ensure customer orders are processed in an efficient and timely manner. While processing orders, you would work to maintain effective communication with other individuals and departments as necessary. This position is a prime opportunity for someone looking to launch or further their career with an industry leading Cyber Security vendor.

  Your day-to-day

  Review contracts and order paperwork for completeness and accuracy

  Work with the Deals Desk, Sales Operations, or Sales Representatives to obtain necessary paperwork required for each order.

  Track deals through paperwork revisions and delivery of products

  Accurately enter deal information into Salesforce.com and Microsoft D365 for invoicing and commissions/forecasting purposes

  Additional Order Entry tasks/projects, as required.

  What you bring to the team

  Prior experience with Order Entry, Sales Operations or Deals Desk is preferred.

  Ability to communicate effectively with necessary parties to ensure order detail and documentation is updated and entered in the system appropriately.

  CPQ experience preferred along with subscription and install base knowledge of customer master data.

  Solid understanding of SAAS provisioning process, and license delivery requirements

  Proficiency with SFDC or other CRM ERP

  Ability to work in a high-pressure environment.

  Self-motivated, detail oriented, and organised

  Customer centric

  Competency with Microsoft Office Suite - Excel is a priority.

  High computer application literacy including Microsoft Office Suite, and ability to learn internal business systems.

  Able to manage and manipulate large amounts of data, Data reconciliation, time evaluations and constraints, corrections and updates.

  Why Proofpoint

  Protecting people is at the heart of our award-winning cybersecurity solutions, and the people who work here are the key to our success. We’re a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply.

  We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpoint

  #LI-SL1

  If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

  Proofpoint was honored with 9 Best Places to Work Awards in 2023 by workplace culture leader, Comparably. To view additional awards, visit www.proofpoint.com/us/news#awards

  Proofpoint thrives on the invaluable contributions of our diverse workforce, which encompasses a kaleidoscope of lived experiences, thoughts, perspectives, and professional expertise. We attribute much of our success to our people, who are at the core of our organization and embody our people-centric ethos.

  We hire the most innovative minds globally to safeguard our customers’ sensitive data and intellectual property. Our talented workforce develops and leverages our advanced technology, combining their expertise to provide comprehensive protection against threat actors and mitigate the risks posed by both malicious and negligent employees.

  Cyberattacks have the potential to disrupt access to vital resources such as energy, water, transportation, healthcare, and financial services. At Proofpoint, our dedicated team works tirelessly to ensure world-class cyber resilience, protecting approximately 8,000 enterprise customers worldwide.

  We are committed to creating a diverse, equitable, and inclusive environment. We work every day to ensure that our employees feel that they are in a community that celebrates their unique identity, cultivates their sense of belonging, and invests in their professional growth. We have 9 employee-led employee inclusion groups which help support both employees and our organization by providing opportunities to network, discuss career and cultural development and uplift the corporate culture to create a more inclusive workplace.

  At Proofpoint, we have a passion for protecting people, data, and brands from today’s advanced threats and compliance risks. We hire the best people in the business to:

  Build and enhance our proven security platform

  Blend innovation and speed in a constantly evolving cloud architecture

  Analyze new threats and offer deep insight through data-driven intel

  Collaborate with customers to help solve their toughest security challenges

   

  We are singularly devoted to helping our customers protect what matters most. That’s why we’re a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.

  Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

  Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

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