Order Management

　　Manufacturing

　　Ridgefield , CT, US

　　Pay Rate Low: 21.34 | Pay Rate High: 22.86

　　Added - 18/01/2024Apply for Job

　　Our client is a global, research-driven pharmaceutical focusing on treatment options for diseases and conditions for which there is no satisfactory treatment option to date. The company is looking for a Customer Service Coordinator to join the team. This is an amazing opportunity to work on cutting edge treatments and make a difference!

　　Type : Contract to hire

　　Shift : M-F 1 st shift

　　Pay : $21.50

　　Requirements:

　　Bachelor's degree from an accredited institution preferred.

　　Key dimensions: Initiative, resilience, prioritization, and organization, time management, ability to multi-task and develop solutions.

　　Pharma knowledge a plus.

　　Responsibilities:

　　Working independently, managing the receipt, processing, special handling of customer orders as well as new product launches and promotions in an efficient, expeditious and quality-oriented manner.

　　Ensuring the correct and timely delivery of product sales and management of customer contacts to resolve issues and provide value added service for both external and internal customers.

　　Ensure proper receipt, validation and entry of customer orders received by EDI, fax, mail or phone.

　　Respond to incoming calls, e-mails, and other inquiries to work with customers to resolve issues, answer product pricing, shipping questions, backorders, marketing promotions or other order/shipment related issues.

　　#LI-DNP

　　We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.