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Optical Sales Associate
Optical Sales Associate-November 2024
Delavan
Nov 10, 2025
About Optical Sales Associate

  JOB REQUIREMENTS: Are you looking for an opportunity to provide greatcustomer service and patient care and grow your career? Shopko Opticalis seeking Full-time & Part-time Optical Sales Associates to join ourteam in Neenah, WI! On the job training provided. POSITION SUMMARY:Provide excellent patient and customer service in the selection,ordering and dispensing of eyewear. Complete pre-screening activitiesprior to patient exams. Prepare work orders for Optical Lab. Processmedical billing information. Maintain frame inventory. Taking Care ofour teams who take Care of our Patients Competitive Wages 401K withMatch Vacation Pay/Personal Day Volunteer Time Off Sick Pay Health &Wellbeing Benefits Voluntary/Cafeteria Offerings Employee AssistanceProgram On the Job Training & Certification Teammate Recognition ProgramDUTIES AND RESPONSIBILITIES: CUSTOMER SERVICE Provide excellent customerand patient service according to company and Optical Center standardsAnalyze patient eyewear needs Recommend specific lenses, lens coatingsand frames to satisfy patient needs Assist patients in selecting framesaccording to style and color. Ensure frames are coordinated with facialand eye measurements and optical prescriptions Order and dispenseeyewear accurately and professionally Assist patients with proper framerepairs and adjustments Show patients how to insert, remove and care fortheir contact lenses Assist Optometrist with case histories andscreenings BUSINESS AND OPERATIONAL STANDARDS Maintain a completeknowledge of third-party plans and claims Explain promotions and speciallens offerings to patients and customers Balance accounts Prepare workorders containing specific instructions for Optical Lab Process medicalbilling information Ensure proper merchandising of frame inventoryMINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: High SchoolGraduate or equivalent To become Certified, teammate must completeShopko OCE Certification requirements and calendar modules Previousexperience in an office and/or optical dispensing is preferred Able tohandle multiple customer interactions/phone calls at a time Able to workwith patient eyewear needs including analyzing prescriptions, repairsand adjustments and lifestyle dispensing ***** OTHER EXPERIENCE ANDQUALIFICATIONS: ESSENTIAL FUNCTIONS & WORK REQUIREMENTS: Ability toeffectively communicate at all levels within the organization throughwritten and two-way verbal communication Able to read and write at ahigh school graduate level Able to sit or stand for extended periods oftime Able to operate various office equipment (e.g., personal computer,telephone, fax machine, copier, etc.) Ability to lift 10 to 20 poundsAbility to see (Near, Distance, Color, and Depth Perception) Manual andfinger dexterity, as well as hand/arm steadiness Ability to grip andhold items Good eye and hand coordination Able to operate a cashregister, various optical equipment and tools Able to work normal and/orextended (evenings, nights, and weekends) office hours to meetestablished deadlines Able to travel independently to support Companyobjectives and personal development ***** APPLICATION INSTRUCTIONS:Apply Online:https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=55888d88-cf09-47e9-99b5-cdf86a66592a&ccId=19000101000001&jobId=412170&lang=enUS&source=CC4

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