JOB REQUIREMENTS: Operations Specialist Job Locations US-WI-Milwaukee ID2023-2481 Category Data Center Operations Department 100 - Operations:COGS Type Regular Full-Time Overview TierPoint is seeking an entry-levelOperations Specialist to join our team. Ideal candidates will have atleast 1 year of experience providing customer service and basic computerskills. You must have the ability to work independently with minimaldirection while escalating urgent issues appropriately to senior staff.An understanding of your role as it relates to the functioning ofday-to-day operations will also be critical. This is a great opportunityfor someone currently studying or looking to learn about technology andwanting to get into the IT industry. We offer on-line training modulesand certification reimbursement for various IT courses. This is a greatopportunity for someone currently studying technology and/or wanting tostart their career in the IT industry. We offer online training modulesand certification reimbursement for various IT courses. ResponsibilitiesProvides quality internal and external customer service surrounding theCompany values. Assist with assigned projects tasks to support Sales,Marketing, Customers, Operations, Security and Compliance. Performfacility rounds to check for any audible or visual alarms, equipment orfacility abnormalities, and general operational support. Assist withphysical access management to the facility including badge creation andtemporary allocation for new employees, pre-approved customer contactsand contractors Respond and/or escalate alarms, issues or requests viaticketing system Shipping and Receiving Other duties assignedQualifications Entrepreneur focused portraying energy, confidentialityand professionalism Ability to work effectively with a diverse groupindividuals and teams within the organization Customer service focusedand portrays energy, professionalism and welcoming characteristics.Strong ability to work in a highly sensitive and confidentialenvironment. Ability to identify areas for improvement issues and helpdevelop strategy and tactical plans for various department initiatives.Ability to use good judgment and decision-making skills Excellentverbal, written, and interpersonal skills Ability to prioritize andorganize effectively Ability to work on multiple tasks simultaneouslyAbility to work both independently and with others Ability to operate ina team-oriented, collaborative environment Proficiency in using MSOffice Suite and Windows-based computer applications PreferredExperience Prior experience particularly in the data center industry inretail or service industry a plus Working Conditions Office environment,data center, equipment rooms Equal OpportunityEmployer/Veterans/Disabled ***** APPLICATION INSTRUCTIONS: ApplyOnline: ipc.us/t/21280E0C3678426F