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Operations Manager
Operations Manager-March 2024
New York
Mar 28, 2026
About Operations Manager

  Job Title

  Operations Manager

  Job Description Summary

  Responsible for the management of a property (or group of properties) for a client and fulfilling the manager's obligations under the terms of the property's management agreement.Job Description

  ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  Responsible for all lease administration dutiesMonitor collections and coordinate default proceedingsEnsure compliance with Property Management Policies and Procedures, codes, regulations, and governmental agency directivesProvide management and leadership to property staff, including hiring and performance managementDevelop comprehensive annual inspection process for properties; complete weekly, monthly, quarterly, annual inspections as required for a specific asset, C&W's best practices, and/or client requirementsDevelop operating and capital budgets, track variances, oversee the completion of CAM reconciliations, and ensure smooth recovery processBid, negotiate, and manage conformity with vendor contracts in accordance with C&W's contract requirements or client requirementsAccurately abstract all property leases in lease administration softwareMaintain interface with third-party owners and accounting team to ensure total contract compliance, including preparation of accurate and timely reportingCoordinate and oversee on behalf of client, all tenant and building construction work to ensure timely and accurate completion of all construction work at propertyParticipate in leasing and client team meetings and ensure effective communication between leasing and property management team members in order to achieve client's goals and objectivesProvide and foster positive relationships with tenants, external clients, and internal clients

  KEY COMPETENCIES

  1. Communication Proficiency (oral and written)

  2. Problem Solving/Analysis

  3. Leadership Skills

  4. Teamwork Orientation

  5. Time Management Skills6. Customer/Client Focus (internal and external)

  6. Financial Acumen

  IMPORTANT EDUCATION

  Bachelor's Degree in Business Administration or related discipline preferred

  IMPORTANT EXPERIENCE

  3+ years of real estate property management or related experience

  ADDITIONAL ELIGIBILITY QUALIFICATIONS

  CPM, RPA, or CSM designation or in processPossess real estate licenseStrong knowledge of finance and building operationsAbility to analyze, prioritize, and delegateAbility to effectively manage a team of professionals, including both employees and vendors* Previous experience in analyzing and negotiating commercial lease and/or contract languageAdvanced knowledge of Microsoft Office Suite

  WORK ENVIRONMENT

  This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

  PHYSICAL DEMANDS

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.

  AAP/EEO STATEMENT

  C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

  Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

  The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.

  The company will not pay less than minimum wage for this role.

  The compensation for the position is: $127,500.00 - $150,000.00

  Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

  In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email. Please refer to the job title and job location when you contact us.

  Cushman & Wakefield is an Equal Opportunity / Affirmative? Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

  Minimum Salary: 31200.00Maximum Salary: 31200.00Salary Unit: Yearly

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