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Operations Director, Restaurant Services
Operations Director, Restaurant Services-March 2024
New York
Mar 28, 2026
About Operations Director, Restaurant Services

  Restaurant Associates

  Position Title: Operations Director

  Salary: $110,000 - $115,000

  Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work in 2021, This is R/A !

  Account Summary:

  Are you ready to embark on a culinary journey like no other? Join the Restaurant Associates Team at one of New York City's premier cultural attractions. We offer a unique opportunity to be a part of a multi-unit operation, including full-service restaurants, luxurious lounges, and gourmet food retail spaces, all within the vibrant backdrop of this world-renowned institution. You'll have the chance to deliver exceptional dining experiences in an iconic setting, with a diverse range of offerings to cater to our discerning visitors. If you're passionate about hospitality, culinary excellence, and being a part of something truly special, we invite you to join us in this exciting endeavor. Be a part of our dynamic team and help us elevate the art of dining in the heart of the city that never sleeps.

  Job Summary

  Working as an Operations Director, you will be responsible for maintaining a venue within a large account in accordance with the approved budget while meeting client expectations. You will be expected to maintain excellent relationships with employees, guests, and the client, as well as other departments within the operation. You will be responsible for promoting the professional growth and development of the entire team. You will also foster strong interdepartmental relations and integrate the dining service department with the facility plan of operations.

  Key Responsibilities:

  Participates in employee meetings, reviews and training programs

  Manages in compliance with Company established policies and procedures

  Manages in compliance with local, state, and federal laws and regulations

  Maintains food cost while ensuring quality standards

  Establishes and maintains good rapport with staff, client and guest and other departments

  Manages financial acumen for all areas including financial reporting with sales reports P&L reports, writing and adhering to annual budgets and cash handling

  Analyzes and creates trends for financial data

  Manages purchasing and inventory controls

  Plans menus in consultation with chefs

  Is knowledgeable on HACCP controls along with proper storage and use of food

  Preferred Qualifications:

  Bachelor’s degree is preferred, or equivalent professional experience

  Eight to ten years upscale food service experience, including six years’ experience at the management level

  Experience in personnel management including hiring, supervision, evaluation and succession planning

  Proven track record to achieve company goals in compliance with company/client policies and procedures

  Excellent leadership and organizational skills, and must possess attention to detail

  Supervisory, scheduling, training and coaching skills

  Effective problem solving and conflict management skills

  Ability to multi-task as well as stay on task and concentrate with constant interruptions

  Experience in food purchasing, food costs and inventory control

  Ability to create budgets, flash reports, financial targets and forecasts

  Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports

  Must be knowledgeable on HACCP controls along with proper storage and use of food

  Monitor compliance with health and fire regulations regarding food preparation and serving

  Exceptional business etiquette and client relations

  Manages time effectively and prioritizes tasks to meet deadlines

  Strong catering experience required

  Conformity to the highest standards of personal integrity and ethical behavior

  Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint

  ServSafe or Department of Health certification a plus

  Apply to Restaurant Associates today!

  Restaurant Associates is a member of Compass Group USA

  Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

  Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

  Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

  Associates at Restaurant Associates are offered many fantastic benefits.

  Medical

  Dental

  Vision

  Life Insurance/ AD

  Disability Insurance

  Retirement Plan

  Paid Time Off

  Holiday Time Off (varies by site/state)

  Associate Shopping Program

  Health and Wellness Programs

  Discount Marketplace

  Identity Theft Protection

  Pet Insurance

  Commuter Benefits

  Employee Assistance Program

  Flexible Spending Accounts (FSAs)

  Applications are accepted on an ongoing basis.

  Restaurant Associates maintains a drug-free workplace.

  Req ID: 1268792

  Restaurant Associates

  Michael Abbey

  [[req_classification]]

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