Operations Coordinator
Downey, CA, US, 90241
Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.
At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.
Purpose
Position is responsible for administering field operations activities related to scheduling SAP workload as appropriate, resolving measurement errors, receiving, and scheduling construction and basic administration functions and coordinating maintenance orders.
Accountabilities
Monitors, controls and reschedules MDT workload as appropriate; read all system generated reports and makes preparations for next day operations.
Generates reports on completed, closed, cancelled and aging service orders.
Efficiently dispatches services orders and work orders to operations staff based on schedules provided by Supervisors.
Provides general administrative support within Operations.
Assign priorities to calls and schedules orders for appropriate personnel.
Works closely with Operation Supervisors to add controls within the locate process. May prepare, distribute and maintain daily line locates.
Generates and maintains various logs and reports on a daily, weekly and monthly basis.
Investigates measurement errors and coordinates adjustments.
Assists personnel by communicating pertinent data and other information related to various situations.
Education and Experience
High school diploma or equivalent; associates degree preferred.
State of California D1 and T1 is preferred.
Minimum of two experience in customer service or closely related field will be considered; utility experience a plus.
Requires the ability to communicate with internal and external customers in order to obtain and/or provide basic facts using by phone, email, and letter.
Requires the ability to perform basic mathematical skills (add, subtract, multiply, and divide).
Requires proficient computer skills for data entry, reporting, reference and/or retrieval of tasks.
Compensation
$25.93 - $38.90/ hour DOE
Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.
For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.
Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.
With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model.
What we offer
Company funded Pension program
401k with Company match
Full insurance benefits (health/dental/vision/life)
Collaborative environment with a genuine flexible working policy
Share purchase/match plan
Defined Contribution savings plan
Top Talent Program
Volunteer paid days off
Employee Assistance Program
Achievement fund
We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.
We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.