This job was posted by https://idahoworks.gov : For more information,please see: https://idahoworks.gov/jobs/2152927 Fisher\'s Technology

　　Fishers mission is to make our customers extremely happy throughtechnology offerings and services that maximize business efficiency andperformance. And we do all that while having a great time and loving ourwork. Fisher\'s Technology has been selected as one of the Best Placesto Work in Idaho for the last fifteen years.

　　Fishers is a leading technology provider in Idaho, Montana, Utah, &Washington to help businesses perform at the top of their game. Wemanage IT environments (servers, cloud environments, network equipment,computers, mobile devices, applications, Cloud, VoIP, and internetservices), sell and service office equipment (from Canon, KonicaMinolta, HP, OCE and many others), and streamline business operationswith electronic document management and related software solutions.Learn more at www.fisherstech.com.

　　Operations Administrator:

　　Fishers is seeking a qualified individual to fill our entry levelOperations Administrator position. Our Operations team is responsiblefor assisting customers with their delivery and fulfillment needs. Theoverall objective is to analyze the best course of action to resolveclient needs and deliver exceptional customer experiences.

　　Essential Job Functions:

　　- Provide exceptional Customer Service via phone, email, and in personcustomer interactions.

　　- Ensure accurate, valid and complete information is entered intoFishers (ERP database) regarding customers and customer orders.

　　- Coordinate delivery of customer orders in a timely and efficientmanner, while ensuring proper allocation of available resources.

　　- Ensure that customer inquiries and customer orders are resolvedpromptly, professionally and thoroughly

　　- Excel in a fast-paced environment with an expectation of balancing avariety of tasks with varying deadlines and levels of urgency.

　　- Effectively utilize ERP data to complete assigned tasks and addressaccount inquiries

　　Job Requirements:

　　- High school diploma or equivalent. Degree is a plus

　　- Consistent attention to detail and organizational skills

　　- Excellent problem-solving skills, good written and verbalcommunication skills

　　- Desire and drive to exceed customer expectations

　　- Business operations or accounting experience

　　- At least 2 years of customer service experience

　　- Desire to be part of growing fast paced organization

　　- Team player