JOB REQUIREMENTS: Office Service Representative II Job LocationsUS-WI-MILWAUKEE Requisition ID 2024-17235 # of Openings 1 Category(Portal Searching) Customer Service/Support Position Type (PortalSearching) Regular Full-Time Overview Under general supervision, isresponsible for all mail, packages and interoffice correspondencehandling and dispatching for all classes of mail/packages.Responsibilities may also include copy center activities, reception,hospitality and/or other duties as assigned. Responsibilities CUSTOMERSERVICE * Insures total customer satisfaction through understanding ofcustomer expectations, proactive problem identification/resolution, andmaximizing opportunities to build relationshipsMAIL/PACKAGES/POUCHES *Receive, sort, and deliver all incoming mail & packages according toassigned floors and within established time frames. Wrap, seal, weigh,affix postage and dispatch all outgoing mail/packages in accordance withpostal regulations * Prepare special outgoing inter-office pouches sentto client affiliates as scheduled (if applicable) * Package and processoutgoing overnight items, i.e. Federal Express, UPS, etc., to meetclient and vendor deadlines. Log and deliver incoming overnight packageswithin established time frames * Log outgoing and incoming items asrequired and review foraccuracy/completenessSUPPLIES/COPYING/FAXING/ADMINISTRATION * Organizeand distribute supplies to client employees as detailed in job requests.Verify and log orders upon delivery. Monitor inventory of copy supplies,stock paper and toner and keep supply area neat (inclusive ofconvenience copiers) * Handle items for distribution to a segment of orall of client employees, affiliates, dealers, etc * Estimate runtime onthe small to medium photocopy jobs. Check all copies produced forquality and accuracy. Produce bound copies of work when requested.Deliver and pick up copy jobs * May provide minor maintenance ofphotocopy machine such as solving paper jams, placing service calls androutine cleanings * Operate facsimile machines; send and receivefacsimiles. Keep complete and accurate logs of incoming and outgoingfacsimiles. Where appropriate, input facsimile data into computer forclient charge back. Generate activity reports, confirmation reports, andcall the receiver to confirm receipt as necessary * Prepare monthlyproduction and volume reports in order to measure productivity andprepare billing charges * Performs other administrative duties frominserting, copying and photocopying to faxing as needed May possiblyperform any of the following functions at the direction of the SiteManager: * Set up and maintain client\'s kitchen areas and conferencerooms, order food and make coffee * Provide reception work such asanswering telephones, taking... For full info follow application link.We are an EEO/AA employer. Minority/Female/Individuals withDisabilities/Protected Veterans. ***** APPLICATION INSTRUCTIONS:Apply Online: ipc.us/t/D9FB44F43233474B