Ocean Medical Center - Site Manager - Hospitality Valet Team

　　Job Details

　　Job Location

　　Brick, NJ

　　Position Type

　　Full Time

　　Education Level

　　High School

　　Salary Range

　　$21.00

　　Travel Percentage

　　Negligible

　　Job Shift

　　Any

　　Job Category

　　Valet Parking

　　Description

　　Join Onsight Healthcare’s Hospitality And Valet Team As Our Site Manager For Ocean Medical Center!

　　Full-time Manager Role | $21/hour | Monday – Friday | 8:00am – 5:00pm | Benefits

　　Are you a people-oriented leader with a passion for providing exceptional managerial and patient services?Onsight Healthcare is seeking an enthusiastic and compassionate Site Manager to join our team. Step into an exciting career where you can make a difference in the lives of patients, visitors, and staff every day.

　　Why Choose working for Onsight Healthcare?

　　Meaningful Impact - Be part of a supportive team that brings comfort and world class customer service when most needed.

　　Professional Growth - Develop valuable managerial skills in a dynamic and fast-paced healthcare environment.

　　Positive Work Environment - Join a company that values teamwork, inclusivity, respect, and employee well-being.

　　About You…

　　You are a dedicated and compassionate leader with a genuine passion for helping others. A team player, who leads with empathy and is eager set up your team for success. You show commitment to continuous learning in healthcare practices, have amazing interpersonal skills, and you are an active listener. You know how to de-escalate difficult situations, and how to keep a calm and composed demeanor in stressful situations. Never asking someone else to do something you wouldn’t do yourself, you are always ready to “roll up your sleeves” and lead by example to get the job done.

　　Are you ready to embark on a rewarding career where your dedication and service make a difference? Apply now to lead our team. Let’s drive excellence together!

　　Qualifications

　　Job Summary and Qualifications

　　As theSite Managerfor our Hospitality and Valet Team, you and your team of direct reports will ensure operational excellence and superior patient/guest within your location. While welcoming patients & guests, parking/retrieving their vehicles, and assisting with loading/unloading of their vehicles, you and your team will be the embodiment of customer service! As the first and last impression for patients and guests during their hospital visit, your team continuously and consistently elevates the patient experience.

　　Location

　　Ocean Medical Center in Brick, New Jersey

　　Shift Details

　　Shifts will typically be:

　　Monday – Friday

　　9:00am - 5:00pm

　　Must be able to work outside these times depending on business needs!

　　Position Overview

　　Motivate and empower a team to provide world-class hospitality/valet services

　　Demonstrate leadership skills and maintain a high bar for what customer service looks like for your team

　　Will operate a laptop/tablet to manage communication, run reports, complete trainings, and check-in guests vehicles

　　Create and manage the schedule of all direct reports

　　Daily training, coaching, and development of team

　　Use weekly customer service metric reporting to deliver a white-glove customer service experience

　　Responsible for reporting and documenting incidents, accidents, or claims with the appropriate HR representative

　　Always maintain proper staffing levels to ensure superior customer service and operating standards are met through proper scheduling and coaching of your team

　　Attracting, hiring, and retaining a diverse team of top talent

　　Position Requirements

　　Over 18 years of age

　　A High School Diploma or equivalent isrequired

　　At least two years of supervisory or management experiencerequired

　　Possess a clean driving record

　　Will pass onboarding screening processes

　　Possesses a valid, in-state driver's license

　　Work a flexible, full-time schedule that includes days, evenings, weekends, and holidays as needed

　　Adequately operate apps/technology on a tablet and learn new software that may have to be applied to the daily tasks for this role

　　Move with urgency and speed

　　Ability to lift upwards of 50 lbs

　　Will effectively build relationships with hospital staff, patients, guests, and team

　　Can communicate clearly/effectively and able to motivate/lead a diverse team

　　Must prioritize multiple tasks in a fast-paced environment

　　Ability to work in a standing position for hours at a time in an outdoor environment

　　This role will require continuous physical engagement in an outdoor environment that at times may include being exposed to harsh elements including severe cold weather, rain, sleet, snow, and other inclement weather

　　Physical involvement will include walking, standing, pushing, and pulling of various luggage/belongings in and out of a patient’s vehicle, all while delivering outstanding customer service

　　Hospital Requirements

　　Covid-19 Vaccine Card

　　Pre-employment Drug Screen

　　Additional hospital requirements may apply

　　Benefits

　　$21.00/hour

　　DailyPay App available (fees may apply)

　　Advancement Opportunities

　　Annual Merit-Based Pay Raises

　　Benefits

　　Uniforms provided

　　Accrued Paid Time Off (PTO)

　　Medical, Dental, and Vision Insurance available

　　Short and Long-term Disability Insurance available

　　Life and Accidental Insurance available

　　Onsight Healthcareprovides our healthcare partners with comprehensive valet, healthcare, and customer service solutions that focus on patient care. Our business is not just delivering creative multi-service solutions, but building dynamic teams that function as an extension of our client's healthcare facility.

　　Onsight Healthcare is proud to be an Equal Employment Opportunity and affirmative action employer. We want applicants of diverse backgrounds and hire without regard to race, color, gender, religion, national origin, ancestry, disability, age, sexual orientation, or any other characteristic protected by law .