A Night Supervisor supervises night-hour assistance to Guests to contribute to an overall exceptional experience from check-in through check-out.

　　What will I be doing?

　　As Night Supervisor, you will supervise night-hour assistance to Guests to contribute to an overall exceptional experience from check-in through check-out. A Night Supervisor contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

　　Occupy the hotel lobby and other public areasRepresent the Night Manager, when absentAct in accordance with all security and emergency procedures and manage the instigation of these, as requiredEnsure that all Guest complaints are managed, recorded and resolved promptlySupport the Night Auditor with all Front Desk and accounting related dutiesProduce nightly reports, as requiredInform Departments of special requests, early/late departures, room changes and other Guest requestsMaintain good communication and work relationships in all hotel areasAct in accordance with fire, health and safety regulations and follow the correct procedures when requiredServe your role and Team in an environmentally-conscience mannerWhat are we looking for?

　　Night Supervisors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

　　Positive attitude and good communication skillsCommitment to delivering a high level of customer serviceExcellent grooming standardsFlexibility to respond to a range of different work situationsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

　　Previous experience supervisory experienceKnowledge of the hospitality industryHigh level of IT ProficiencyWhat's in it for me?

　　Degree-level qualification in a relevant fieldCompetitive Salary & WagesPrivate Health InsuranceComplimentary Dry Cleaning for Business AttireMonthly Transportation FeeComplimentary Shuttle BusDiscounted Indoor Parking PrivilegesComplimentary Employee Meal"Go Hilton" - discounted room rates in Hilton Hotels Worldwide for yourself and your family membersCareer and development opportunities in Hilton Hotels WorldwideOpportunity to make a positive impact on environment and community with Travel with Purpose programWhat will it be like to work for Hilton?

　　Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

　　Job: Guest Services, Operations, and Front Office

　　Title: Night Supervisor

　　Location: null

　　Requisition ID: HOT0A875

　　EOE/AA/Disabled/Veterans